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Google says plugs are already off. They arnt.

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Google says plugs are already off. They arnt.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Google says plugs are already off. They arnt.
Google says plugs are already off. They arnt.
2023-05-22 06:10:01

Hi, using the p110 smart plugs and can't seem to get Google to realise the plugs are not off.. Google can turn them on no problem, used them for years, but the last few weeks when I try to turn them off it says they are already off. I've unlinked tapo with Google.. Both ways.. But still no joy. Any ideas? Auto updates are on and firmwear is the latest versions. Cheers

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Re:Google says plugs are already off. They arnt.
2023-05-23 10:52:57

  @Brandanger 

 

Thanks for the feedback. For this problem, Case 3 on this FAQ may help, check it out! What should I do if I cannot make Tapo smart devices (smart plug, smart camera, smart lighting) work with Alexa or Google Home

 

If the problem still exists, please share the results of the tests you have done here, we'll help to check it. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Google says plugs are already off. They arnt.
2023-06-19 19:59:55

  @Brandanger 

 

Same problem since a few weeks. Did you find a solution ?

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#3
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Re:Google says plugs are already off. They arnt.
2023-06-19 20:02:05

  @Iolorin77 I managed to sort it really simply.. 🤦 I had tried turning off the Google nests and my router etc.. But I never turned the plugs off. Turns them off and back on again and they all worked. 

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#4
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Re:Google says plugs are already off. They arnt.
2023-06-21 10:26:48

  @Iolorin77 

 

What's the model, hardware and firmware version of your tapo plug? 

 

Make sure the Tapo plug can be controlled both locally and remotely with Tapo APP. 

1. If Tapo APP controls the plug correctly and the problem is only on the Google Home control, please check whether you have ever enabled the Auto Off Timer (Device Settings---Auto Off Timer) function. 

 

Try to enable the Auto Off Timer when the error occurs, then test the Google control again. (Auto Off timer can be disabled immediately if its not needed.)

 

2. If the plug only works locally with Tapo APP, please refer to Case 2 in this instruction: What should I do if I cannot control my Tapo smart devices (smart plug, smart camera, smart lighting)?

 

Reconnect Tapo skill with Google Home after the remote control turns normal. How to connect my Tapo device (smart plug, smart camera, smart lighting) to Google Home

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#5
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Re:Google says plugs are already off. They arnt.
2023-06-25 10:01:03

  @Brandanger 

Thanks.

I switched off (and back on) one of my plugs, and all worked!

 

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