P110 no longer switching power on/off
The plug worked perfectly for the first 4 months, but I have now experienced this issue several times.
I can control the plug via both Google Assistant and Tapo app. i.e. the LED on the plug switches on & off and there is an audible click when it does so. However, the plug does not switch power on or off.
Until today, removing the plug for m the app, performing a factory reset on the plug and adding it again to the app fixed the issue. This was inconvenient but fixed the issue. This action no longer fixes the issue however and the plug seems to be no longer capable of switching the power output.
Is there a different fix? Or do I need to replace the plug?
Thanks
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My first TP110M just arrived. Installed it in a plug for app configuration. All went super smooth.
Pressed on/off on the app and heard an audible click each time.
So I went to install it on the lamps it should power....stays on whatever I do. New product fresh out of the box.
Will give it a shake and keep ya'll updated.
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Still not working, if I plug in a basic lamp and press the side button, the lamp always stays on.
Will have to return it I'm afraid.
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ThierryV wrote
My first TP110M just arrived. Installed it in a plug for app configuration. All went super smooth.
Pressed on/off on the app and heard an audible click each time.
So I went to install it on the lamps it should power....stays on whatever I do. New product fresh out of the box.
Will give it a shake and keep ya'll updated.
Where did you buy the product? Was it from an official store/authorized retailer or an individual seller? TP-Link - Where To Buy
Was it a brand-new product? Do you notice if there is anything unusual about the product packaging?
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@Wayne-TP This earlier fix just worked for me. Had to press between 10 and 20 times before it sprang back to life though!
https://community.tp-link.com/en/business/forum/topic/611654?replyId=1311838
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As above, so following others:
I unplugged the P110 and clicked the side button a few times. Then I tapped the unit on my desk (not softly, nor destructively hard either). I clicked it on and off, and it made a bigger click than before. Plugged it back in again, now working.
Does this qualify me as a hardware engineer?
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Sometimes, if the connected device draws more power than the plug can handle, it might malfunction.
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So had this issue on P110 which we had received free from our electricity supplier and having read all the comments, like giving it a bit of a bash it made no difference. But then decided to keep pressing the button on the side repeatedly (mainly through frustration) and then it started working again. Not sure how long it will last but I'll take it working now.
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