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Confusing voltage requirement

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Confusing voltage requirement

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Confusing voltage requirement
Confusing voltage requirement
2023-08-12 13:16:00
Model: Tapo P105  
Hardware Version: V1
Firmware Version:

Hi!

 

I have a question regarding the required voltage of Tapo products.

 

As you can see on the picture, the voltage required is 100v-120v. But the authorized reseller of this plug placed a sticker that indicates that it works up to 240v.

 

Am I missing something? How did the original voltage requirement is changed? 

 

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3 Reply
Re:Confusing voltage requirement
2023-08-15 02:17:21

  @ichanmrg 

 

Can you check what's the hardware version of this device? Such as EU/1.0, US/1.0, etc. 

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Re:Confusing voltage requirement
2023-08-15 02:19:11

  @Wayne-TP Hi. It is a US 1.0.

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Re:Confusing voltage requirement
2023-08-16 01:38:28

  @ichanmrg 

 

After confirmation, this product falls under the category of region-specific customized products. The label is applied by the factory during shipment and is an official tag, so there's no need to worry.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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