Tapo smart plugs miss reporting status

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Tapo smart plugs miss reporting status

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo smart plugs miss reporting status
Tapo smart plugs miss reporting status
2023-10-03 19:25:29

There are plenty of reports of this problem and you keep saying this is a hardware issue and needs to be handled under warranty but how can 8 devices that work fine all suddenly have the same problem with the only change being your firmware. Please will somebody from tapo investigate and fix your firmware. This is costing you a lot in returns!

 

plugs turn on fine but don't turn off as remote system such as google home thinks they are already off. They work fine from tapo app only. 

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Re:Tapo smart plugs miss reporting status
2023-10-07 08:18:32

  @RobbieEdinburgh 

 

That's the exact same problem here, a solution is provided. https://community.tp-link.com/en/smart-home/forum/topic/614182

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Re:Tapo smart plugs miss reporting status
2023-10-07 08:30:44

  @RobbieEdinburgh I've had the same problem before with my Tapo P100. I asked Tapo support for the beta firmware and this solved my problem.

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