Connection error code 1701

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Connection error code 1701

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Connection error code 1701
Connection error code 1701
2023-10-08 22:46:31 - last edited 2023-10-31 01:16:32
Model: Tapo P100  
Hardware Version:
Firmware Version:

Your assistance please . . .

I'm unable to connect any of my three Tapo P100 plugs to my network. Here's some context:


1. I AM able to connect two Kasa devices to the target network (a GL.iNet router).


2. I AM able to connect the Tapo plugs to another network in the building (see Spark router below. Not my network but allowed access for testing).

 

3. Screenshots of the WiFi settings for the two routers mentioned above:



 

Thanks!
 

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#1
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2 Accepted Solutions
Re:Connection error code 1701-Solution
2023-10-09 09:51:31 - last edited 2023-10-31 01:20:03

  @ztalk112 

 

What is the combination of the WiFi password on both routers? Can these P100 connect to GL.iNet guest network?

 

Please share a picture of the error message here. What's the version of your Tapo App?

 

 

Here are some useful tips for configuration failure of Tapo smart plug. What should I do if I fail to configure the Tapo Smart Plug?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Connection error code 1701-Solution
2023-10-11 18:32:15 - last edited 2023-10-31 01:16:32

  @Wayne-TP thanks for your help.

All is resolved now. Operator error (how many times a day you must hear that :)

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#3
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3 Reply
Re:Connection error code 1701-Solution
2023-10-09 09:51:31 - last edited 2023-10-31 01:20:03

  @ztalk112 

 

What is the combination of the WiFi password on both routers? Can these P100 connect to GL.iNet guest network?

 

Please share a picture of the error message here. What's the version of your Tapo App?

 

 

Here are some useful tips for configuration failure of Tapo smart plug. What should I do if I fail to configure the Tapo Smart Plug?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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  4  
#2
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Re:Connection error code 1701-Solution
2023-10-11 18:32:15 - last edited 2023-10-31 01:16:32

  @Wayne-TP thanks for your help.

All is resolved now. Operator error (how many times a day you must hear that :)

Recommended Solution
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  5  
#3
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Re:Connection error code 1701
2023-10-14 18:16:51

I appreciate your detailed context. It seems like you've thoroughly checked the connectivity aspects. Have you tried resetting the Tapo P100 plugs and then attempting to connect them to your network again? Additionally, ensure that the network settings on your GL.iNet router Code are compatible with the Tapo plugs. If the issue persists, contacting Tapo support might be a good next step. Good luck!

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#4
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