At my wits end, added two new plugs one works one doesn't
Got two new plugs connected one no problem, the other finds the wifi network but won't connect to it. I only have the 2.4GHz band active, the password is simple, I've tried factory resetting the plug, restarting the phone, connecting to the hotspot on my phone (says it can't). I have several tapo plugs and lightbulbs that won't connect now, sometimes it says can't connect to wifi sometimes that the password is incorrect. I don't understand what the problem could be, wifi security is WPA, I've also tried WPA/WPA2 but that didn't make a difference.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Check out the suggestions here if you fail to set up the Tapo smart plug. What should I do if I fail to configure the Tapo Smart Plug?
What if the suggestion doesn't help? Post the error message you received, the troubleshooting steps you have tried, and the abnormal phenomena you have observed (e.g. abnormal LED changes) here, community users and the support team will help to check and provide targeted suggestions accordingly.
- Copy Link
- Report Inappropriate Content
@Wayne-TP Tried for three days, just tried again and they connected without issue, have no idea why.
- Copy Link
- Report Inappropriate Content
Check out the suggestions here if you fail to set up the Tapo smart plug. What should I do if I fail to configure the Tapo Smart Plug?
What if the suggestion doesn't help? Post the error message you received, the troubleshooting steps you have tried, and the abnormal phenomena you have observed (e.g. abnormal LED changes) here, community users and the support team will help to check and provide targeted suggestions accordingly.
- Copy Link
- Report Inappropriate Content
@Wayne-TP Tried for three days, just tried again and they connected without issue, have no idea why.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 142
Replies: 2
Voters 0
No one has voted for it yet.