Sensor T100 and T110 "no motion" not working

Sensor T100 and T110 "no motion" not working

Sensor T100 and T110 "no motion" not working
Sensor T100 and T110 "no motion" not working
2024-01-12 19:28:39 - last edited 2024-01-22 01:37:32
Tags: #Smart Actions #SmartAction 2.0
Model: Tapo T100   Tapo T110  
Hardware Version: V1
Firmware Version: 1.12.0

Hi,

 

I've set up a simple routine to turn off the lights if no movement is detected. I tested everything for hours and came to the conclusion that something doesn't work correctly with the time set for detection.

I don't mean the internal interval of the sensor (4 - 60 seconds), but in the actual routine.

 

I tried two motion sensors with the same result. So this doesn't seem to be the result of a defective unit, but rather a softwrae issue.

 

When I select 30 seconds, it works perfectly fine. But picking anything else, like 1 or 2 minutes, like I actually need it to be, doesn't work. The lights stay off. 

Funny that when I create a routine inside the alexa app to shut them off after X minutes, it works. It's just inside the Tapo App that doesn't.

 

So again, 30 seconds works fine, anything higher doesn't work at all.

 

 

This seems to be the case with different products.

I have a T110 door sensor, which I programmed to lower the lights after 15 minutes. It doesn't work also. I tried 2 minutes. Nothing.

When I changed it to the "preset" of "open for 1 minute", it worked and dimmed the lights like it should.

 

 

I hope this gets fixed soon, because it's very annoying to have the lights go out after 30 seconds already. I wonder how nobody else noticed this or has this issue.

 

 

Regards,

Mauzi

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#1
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1 Accepted Solution
Re:Sensor T100 and T110 "no motion" not working-Solution
2024-01-17 23:13:12 - last edited 2024-01-22 01:37:32

  @Wayne-TP 

 

Thank you very much for your quick reply. There has been an update recently for the H100 Hub to version 1.5.5 and it looks like the issue has been fixed.

I tried the exact same setting as before and it worked. I hope it stays like this and will report if anything changes.

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Re:Sensor T100 and T110 "no motion" not working
2024-01-17 10:11:39

  @00Mauzi00 

 

Hi Mauzi! Thank you for sharing your feedback on the new features in Smart Action 2.0.

 

A specialist will help to follow up on this feedback and look into it. Please check your email later.

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#2
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Re:Sensor T100 and T110 "no motion" not working-Solution
2024-01-17 23:13:12 - last edited 2024-01-22 01:37:32

  @Wayne-TP 

 

Thank you very much for your quick reply. There has been an update recently for the H100 Hub to version 1.5.5 and it looks like the issue has been fixed.

I tried the exact same setting as before and it worked. I hope it stays like this and will report if anything changes.

Recommended Solution
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