TAPO RV30 PLUS mapping issue

TAPO RV30 PLUS mapping issue

TAPO RV30 PLUS mapping issue
TAPO RV30 PLUS mapping issue
2024-02-25 22:24:32
Model: Tapo RV30 Plus  
Hardware Version: V1
Firmware Version: 1.1.9

Hi,

 

I am having mapping issues with RV30 PLUS. After every full home cleaning, map is getting shifted or rotating. Is it possible to save a map and load again. 

 

example:

 

 

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#1
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6 Reply
Re:TAPO RV30 PLUS mapping issue
2024-02-27 06:51:49

  @whiteface 

 

I understand that there is a new firmware coming soon that supports map backup and restore. If you are interested and wish to try it out early, you can send me your device Mac address via private message.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:TAPO RV30 PLUS mapping issue
2024-02-27 07:18:45

  @Wayne-TP 

 

i have sent the Mac address.

 

thank you 

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#3
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Re:TAPO RV30 PLUS mapping issue
2024-02-28 09:48:21

  @Wayne-TP 

 

did you add mac address?

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#4
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Re:TAPO RV30 PLUS mapping issue
2024-04-15 04:22:07

  @whiteface 

@Wayne-TP 

 

I am also having this issue. The Robovac will not go to the requested rooms & the Map outline is the same but rooms/sections seem incorrect? What is the fix for this without having to re-map my home again? This is not a viable options especially if there are accessibility issues. 

 

I have already restarted the robovac & completed a "soft reset". 

 

Please advise ASAP. 

 

 

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#5
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Re:TAPO RV30 PLUS mapping issue
2024-04-17 01:49:35

  @Mikdust 

 

Was the room edited (divide/merge)? Did you test whether the room/zone cleaning functions properly?

 

It should be noted that if the robot vacuum has ever been entangled and caused idling, this may cause map update errors.

 

You may try to do a whole home cleaning to update the map and then back up the map. Map Backup & Restore feature is available on the latest firmware 1.2.1 for RV30 Plus. If you need to edit the room or add additional zones, make sure the area is edited/added correctly before backing up the map. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#6
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Re:TAPO RV30 PLUS mapping issue
3 weeks ago

I've had the same issue a few times. The rooms I've just cleaned are offset by about a metre to the left, causing gabled maps with overlapping features. Worse, it means my no-go zones (e.g. for pet food/water) are misaligned so the robot will go crashing into them!

 

Restoring an older map is one workaround, however, one typically doesn't realise the map has been shifted until the robot heads somewhere it shouldn't, by which point it's too late.

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