Latest update iOS ipad shows all smart plugs offline

Latest update iOS ipad shows all smart plugs offline

Latest update iOS ipad shows all smart plugs offline
Latest update iOS ipad shows all smart plugs offline
2024-03-06 19:35:23 - last edited 2024-04-08 06:17:38

After latest update my Tapo app won't connect to smart plugs, shows offline.

 

app on android phone works fine

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1 Accepted Solution
Re:Latest update iOS ipad shows all smart plugs offline-Solution
2024-04-08 06:06:27 - last edited 2024-04-08 06:17:38

  @Dinkringy 

 

If device's status appears abnormal only on a particular device, it's essential to verify the network connectivity of your mobile device. 

 

  • Make sure it can receive a stable and uninterrupted signal.
  • If you're using a VPN, try disabling it.
  • Additionally, force-close the app and reopen it. If the issue persists, consider uninstalling and reinstalling the app.
  • Try to switch a different network.
Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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1 Reply
Re:Latest update iOS ipad shows all smart plugs offline-Solution
2024-04-08 06:06:27 - last edited 2024-04-08 06:17:38

  @Dinkringy 

 

If device's status appears abnormal only on a particular device, it's essential to verify the network connectivity of your mobile device. 

 

  • Make sure it can receive a stable and uninterrupted signal.
  • If you're using a VPN, try disabling it.
  • Additionally, force-close the app and reopen it. If the issue persists, consider uninstalling and reinstalling the app.
  • Try to switch a different network.
Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#2
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