Motion detection

Motion detection

Motion detection
Motion detection
2024-04-28 04:13:58 - last edited 2024-05-08 01:24:30
Model: Tapo C420S2  
Hardware Version:
Firmware Version:

Why doesn't the PET DETECTION-selection stay activated?? Tried every kind of scenario and it stays on, but like next day it's gone again...It says BETA but still. Why?? Please make it work! Other selections work.

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#1
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2 Accepted Solutions
Re:Motion detection-Solution
2024-05-06 01:43:26 - last edited 2024-05-08 01:24:30

  @JF72 

 

Have you logged into the Tapo App on multiple mobile devices? Or have you shared your account with others?

 

The settings for Home/Away mode can only be saved locally on the device. If your account is logged in on different phones and one of the phones makes changes to the settings, those changes will not synchronize with the other phone.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#4
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Re:Motion detection-Solution
2024-05-06 14:49:44 - last edited 2024-05-08 01:24:31

  @Wayne-TP 

It helped! Thank you. Now both devices are identically setup.

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#5
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Re:Motion detection
2024-04-29 03:35:47

  @JF72 

 

Do you use camera Home/Away mode feature? This feature allows the user to create two sets of detection settings for the camera. How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app

 

If you switch the camera to a mode that does not have Pet Detection activated, this detection type will be disabled.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Motion detection
2024-04-29 04:07:15 - last edited 2024-04-29 04:08:39

Yes, I use Home/Away-buttons and they are identical(except for the Privacy mode). Last night I checked before bedtime and everything was ok but this morning PET was off again....clicked Home and then Away and PET was activated again. Weird. And annoying...

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#3
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Re:Motion detection-Solution
2024-05-06 01:43:26 - last edited 2024-05-08 01:24:30

  @JF72 

 

Have you logged into the Tapo App on multiple mobile devices? Or have you shared your account with others?

 

The settings for Home/Away mode can only be saved locally on the device. If your account is logged in on different phones and one of the phones makes changes to the settings, those changes will not synchronize with the other phone.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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  1  
#4
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Re:Motion detection-Solution
2024-05-06 14:49:44 - last edited 2024-05-08 01:24:31

  @Wayne-TP 

It helped! Thank you. Now both devices are identically setup.

Recommended Solution
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  1  
#5
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