No access outside the WLAN
No access outside the WLAN
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No access outside the WLAN
2024-05-14 06:49:09 - last edited 2 weeks ago
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Hello, unfortunately I have not been able to access my sockets outside the WLAN for some time now. As soon as I am in the mobile network, the sockets are displayed as "offline". Anyone have a solution?
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2024-05-15 03:37:01 - last edited 2 weeks ago
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Re:No access outside the WLAN-Solution
2024-05-15 03:37:01 - last edited 2 weeks ago
- Check if there are any router settings might block Tapo device's internet access, such as Access Control, Parental Control, etc. You may try to disable the firewall.
- Restart both smart device and the router.
- Change router DNS to 8.8.8.8 and 8.8.4.4.
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2024-05-15 03:37:01 - last edited 2 weeks ago
Posts: 2419
Helpful: 500
Solutions: 508
Stories: 12
Registered: 2020-06-23
Re:No access outside the WLAN-Solution
2024-05-15 03:37:01 - last edited 2 weeks ago
- Check if there are any router settings might block Tapo device's internet access, such as Access Control, Parental Control, etc. You may try to disable the firewall.
- Restart both smart device and the router.
- Change router DNS to 8.8.8.8 and 8.8.4.4.
▶ Landscape Mode - Tapo App for Pad
▶ Share Your Pet Story. Win Free Tapo Care!
▶ Smart Action 2.0 Explore and meet the next level home automation.
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