Can't connect the hub to the network

Shai_Hulud_X9

2024-07-09 16:56:24

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Registered: 2024-04-03

Can't connect the hub to the network

2024-07-09 16:56:24

Model: Tapo H100

Hardware Version:

Firmware Version:

Hello, I'm not able to connect my TAPO hub H100 to my wifi, I reset it by pressing for 10 sec the Sync button but nothing, connecting to the device hotspot like instructions but no luck so far it doesn't connect. Tapo was connected to Alexa before, since I change my SSID it doesn't connect anymore

Could you help me out?

Thank you

1 Reply

Wayne-TP

2024-07-10 09:30:33 - last edited 2024-07-10 09:34:04

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Re:Can't connect the hub to the network

2024-07-10 09:30:33 - last edited 2024-07-10 09:34:04

@Shai_Hulud_X9

What's the error message you received? Do you have an independent 2.4GHz SSID?

Did you try to connect the H100 to a mobile hotspot and it failed as well? What was the error message?

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Shai_Hulud_X9

2024-07-09 16:56:24

Posts: 6

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2024-04-03

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Can't connect the hub to the network

Can't connect the hub to the network

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