@Wayne-TP Hi Wayne- I have a Power Strip HS 300 and it worked fine for a month but this week I cant create a smart action anymore message " Includes deleted devices that cannot be controlled" . how can I fix this . we use this to automate a process in our bakery and this is very important for our production please help us fix asap. Thank you!

Wayne-TP wrote

Hello everyone, it seems some modifications have been implemented.

 

Can you check what's the current status? Are you able to create the automation now?

 

If the problem persists, please clarify which of your devices are having the problem of failing to create automation. Are they connected to the same hub (which model)?

I have same problem with Smart Power Strip KP303

  @Wayne-TP I am experiening the issues. Where all my devices are added and work perfectly. But cannot be automated as it displayes the message 'deleted devices that cannot be controlled'. All the devices i added used to be able to automate in the pass. I've deleted as added back but to no avail. 

  @Wayne-TP 

Same problem here with H300, any instruction to resolve it?

@Wayne-TP I also have the same problem with the powerstrip KP303. I can control all the sockets directly, but when attempting to add any of them to a smart action and then saving, the message "includes deleted devices that cannot be controlled" is displayed.

  @Wayne-TP Hi, the same problem appears today in my greenhouses. All the setups were the same: TAPO H200 hub with TAPO T315 sensors connected, smart controling the KASA HS300 connecting to my lightings, humidifiers and temperature controls etc. Now all the smart controling functions are failing because of the 'cannot control the removed devices', please provide the solution asap.

Basically if this problem keeps appearing, your TAPO & KASA brand will destroy lots of businesses since the major point of purchasing these products is to smart controling devices. I'm not sure how much I am losing because of your failure but I think people will notice and react.

Do take it seriously make it priority (I cannot imagine what's more important than this for your company) as you promised, it seems not for me.

  @Wayne-TP I am having this issue also.I am using a Tapo T100 with a Tapo H100 to control the outlets on a KP303. I have tried resetting all of the devices with no luck and the latest firmware is on all of the devices. Any help would be appreciated.

  @Wayne-TP  Thanks Wayne. I can add to the Smart Scenes/Actions now without the previous 'deleted devices' problem. The only remaining issue is that only one of the sockets of the KP303 is available to add. The other two aren't shown in the 'Add Action/Control Smart Devices' menu despite them all being shown and fully controllable on the home page of the Kasa app.

  @FB_alba Hi, same problem here. Was unable to add KP303 to automations, now I can but only one of the sockets is available, happens to be plug 2 on both KP303 extensiion I have.