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Tapo C420S2 microphone interference noise or feedback

EdTapo

3 weeks ago - last edited a week ago

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Registered: 2024-08-23

Tapo C420S2 microphone interference noise or feedback

3 weeks ago - last edited a week ago

Tags: #Live View

Model: Tapo C420S2 Tapo H200

Hardware Version: V1

Firmware Version: 1.2.17

Hi,

I just recieved my new C420S2 system. One of the cameras has a microphone noise as soon as i listen in, even when the room is silent. Any ideas? Is it just a bad unit?

Best regards, Edward

1 Accepted Solution

Wayne-TP

3 weeks ago - last edited a week ago

Posts: 2993

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Registered: 2020-06-23

Re:Tapo C420S2 microphone interference noise or feedback-Solution

3 weeks ago - last edited a week ago

@EdTapo

Given that this is a new device and the other one doesn't have this phenomenon, it could be a hardware issue. I would recommend replacing it.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

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EdTapo

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3 weeks ago

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Registered: 2024-08-23

Re:Tapo C420S2 microphone interference noise or feedback

3 weeks ago

@EdTapo

here is a recording of it

File:

40AE30329C43_20240823100224552.mp4Download

Wayne-TP

3 weeks ago - last edited a week ago

Posts: 2993

Helpful: 589

Solutions: 761

Stories: 12

Registered: 2020-06-23

Re:Tapo C420S2 microphone interference noise or feedback-Solution

3 weeks ago - last edited a week ago

@EdTapo

Given that this is a new device and the other one doesn't have this phenomenon, it could be a hardware issue. I would recommend replacing it.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

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