425 Camera Kit with Subscription no SD Card video saved to memory but cant find it

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425 Camera Kit with Subscription no SD Card video saved to memory but cant find it

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
425 Camera Kit with Subscription no SD Card video saved to memory but cant find it
425 Camera Kit with Subscription no SD Card video saved to memory but cant find it
2024-09-03 14:09:59 - last edited 2024-10-12 11:48:01
Model: Tapo C425  
Hardware Version:
Firmware Version:

Hi, I have the tapo 425 Camera Kit, I took a 4 minute video which I assumed would go to the tapo app, without an sd card, when I finished recording it said saved to memory.

 

I click on playback and download its not there.

 

Any ideas please?

 

All other clips are saved and all working, but the video clip I took is nowhere?

 

Just says saved to memory, trying to find a way to find it..thanks

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Re:425 Camera Kit with Subscription no SD Card video saved to memory but cant find it-Solution
2024-09-04 07:25:26 - last edited 2024-10-12 11:48:01

  @Smileychopsuk 

 

What you use should be the manual recording function on the camera liveview page, the recorded video here is saved to the phone's memory. You can find it in the phone's photo album or the Tapo App: Camera Playback&Download page ->Download tab.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:425 Camera Kit with Subscription no SD Card video saved to memory but cant find it-Solution
2024-09-04 07:25:26 - last edited 2024-10-12 11:48:01

  @Smileychopsuk 

 

What you use should be the manual recording function on the camera liveview page, the recorded video here is saved to the phone's memory. You can find it in the phone's photo album or the Tapo App: Camera Playback&Download page ->Download tab.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:425 Camera Kit with Subscription no SD Card video saved to memory but cant find it
2024-09-27 20:52:33
Thankyou found it you need to swipe the phone to the left...
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