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C410 blinking red, no configuration possible

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C410 blinking red, no configuration possible

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C410 blinking red, no configuration possible
C410 blinking red, no configuration possible
2024-09-26 14:06:30 - last edited 2024-10-08 02:14:14
Tags: #Installation
Model: Tapo C410  
Hardware Version:
Firmware Version:

Hello everybody.

The camera worked perfect until a technical problem with my wifi network. I need to reconfigure my C410 camera to connect it. So I've turned it off and then on again, I've done a reset, many times, but nothing works: the camera still flashes red when it's on, again and again. As a result I can't use the Tapo app to add it to the network.

 

What do I have to do to get it to enter setup mode, with red-green flashing?

 

Thanks for your help!

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Re:C410 blinking red, no configuration possible-Solution
2024-09-29 06:50:00 - last edited 2024-10-08 02:14:14

  @chris_sanry 

 

Is the LED blinking red slowly or quickly? Make sure the camera is reset correctly: use a pin to press and hold the reset button for at least 5s until the LED blinks red quickly.

 

Please try charging the camera and see if there is any change in the LED light. And After charging for a while, use the power button to switch the camera back on and off and try reset again.

 

If the camera still does not respond to the reset, a warranty is needed in this case. Contact retailer or local TP-Link support to further assistance.

 

▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ Tapo Auto Biorhythm Turn on light bulb at different lighting to match different times of the day
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Re:C410 blinking red, no configuration possible-Solution
2024-09-29 06:50:00 - last edited 2024-10-08 02:14:14

  @chris_sanry 

 

Is the LED blinking red slowly or quickly? Make sure the camera is reset correctly: use a pin to press and hold the reset button for at least 5s until the LED blinks red quickly.

 

Please try charging the camera and see if there is any change in the LED light. And After charging for a while, use the power button to switch the camera back on and off and try reset again.

 

If the camera still does not respond to the reset, a warranty is needed in this case. Contact retailer or local TP-Link support to further assistance.

 

▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ Tapo Auto Biorhythm Turn on light bulb at different lighting to match different times of the day
Recommended Solution
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Re:C410 blinking red, no configuration possible
2024-09-30 07:03:48

  @Wayne-TP thanx for the reply.

The red light is slowly and continuously blinking red. I've made all the tests you describe, without any positive result.

As my camera was only 3 months old, I decided to contact the support off the reseller. I got a new camera who works fine.

 

My request can be closed.

Thank you

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#3
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Re:C410 blinking red, no configuration possible
2024-10-08 02:12:42

  @chris_sanry 

 

A warranty is indeed needed if the camera does not respond to reset. 

▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ Tapo Auto Biorhythm Turn on light bulb at different lighting to match different times of the day
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