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All Deco X50-POE Off-Line

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All Deco X50-POE Off-Line

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All Deco X50-POE Off-Line
All Deco X50-POE Off-Line
2024-11-04 09:59:47 - last edited 2025-06-10 03:27:33
Tags: #Access Point Mode #Deco EasyMesh
Model: Deco X50 - PoE  
Hardware Version: V2
Firmware Version: 1.0.6 Build 20240809 Rel. 67695

Hi,

I'm installing Deco X50-POE in big house (5 Floors), I'm using Archer X50 as a router connected to house main Fiber box and to House switch to the other end.

Then connecting 14x Deco X50-POE through the switch.

My issue is that Deco App shows all devices except Main one as Offline.

Issue comes up whenever I connected more than 10x Deco X50-POE to the Mesh.

 

I Need your urgent help, since I have 10x more Deco X50-POE to be connected to the mesh as well.

 

Highly appreciated,,,

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#1
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1 Accepted Solution
Re:All Deco X50-POE Off-Line-Solution
2024-11-05 06:37:02 - last edited 2025-06-10 03:28:25

  @Abutaleb75 

Update:

Please refer to this link for further suggestions:

Reported Issue and Workaround: Deco X50-PoE appears offline or directly disappears in Deco APP

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
Recommended Solution
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#3
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4 Reply
Re:All Deco X50-POE Off-Line
2024-11-04 16:32:02 - last edited 2024-11-04 16:42:52

  @Abutaleb75 

my message is not quite on the point of your post, but I'll write it anyway

my opinion: you didn't quite choose the right devices for such a relatively large-scale task

you should have looked at tp link omada business solutions

https://www.tp-link.com/en/omada-sdn/

 

 

directly on your problem, most likely there is a maximum number of access points in some models

I ran deco with a maximum of 9 S4 points, apparently 10 points is the limit 

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#2
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Re:All Deco X50-POE Off-Line-Solution
2024-11-05 06:37:02 - last edited 2025-06-10 03:28:25

  @Abutaleb75 

Update:

Please refer to this link for further suggestions:

Reported Issue and Workaround: Deco X50-PoE appears offline or directly disappears in Deco APP

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
Recommended Solution
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#3
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Re:All Deco X50-POE Off-Line
2024-11-05 06:50:57

  @David-TP 

Hi David,

 

I'm using 1x TL-SG1428PE and 3x TL-SG1218MPE switches.

 

And yes, all Decos are working fine and LED is green as it should be. It's only the App showing all Satellite offline.

 

App log submitted a minute ago.

 

Highly appreciated,,,

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#4
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Re:All Deco X50-POE Off-Line
2024-11-05 07:49:45

  @Abutaleb75 

Thank you very much for the update. The APP logs have been forwarded to the senior engineer for further assistance.

Please check the email later for more suggestions.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#5
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