Kasa app recording clips always.

Kasa app recording clips always.

Kasa app recording clips always.
Kasa app recording clips always.
a week ago - last edited a week ago
Model: KC110  
Hardware Version: V1
Firmware Version:

Not really sure when this started happening but the cameras (we have 2 in our office) and Kasa app used to work perfectly, only sending notifications and recording clips when patrol mode was on and only before and after office hours.

 

Now, all activity is triggering the recording of a clip on both cameras.

 

Any ideas why?

 

Thank you.

 

Adrian.

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#1
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1 Accepted Solution
Re:Kasa app recording clips always.-Solution
a week ago - last edited a week ago

  @iComms 

Hi,
It may be you have powered off the camera/enabled the privacy mode of the camera during office hours before, so the camera only sends notifications and records video clips before and after office hours.

On the Kasa app > camera's Live View page, please tap Schedule and create schedules to turn camera privacy on and off.
Note: Set the camera to not record(turn camera privacy on) will prevent the camera from streaming and recording video/audio temporarily to protect your privacy.

Best Regards

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#2
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Re:Kasa app recording clips always.-Solution
a week ago - last edited a week ago

  @iComms 

Hi,
It may be you have powered off the camera/enabled the privacy mode of the camera during office hours before, so the camera only sends notifications and records video clips before and after office hours.

On the Kasa app > camera's Live View page, please tap Schedule and create schedules to turn camera privacy on and off.
Note: Set the camera to not record(turn camera privacy on) will prevent the camera from streaming and recording video/audio temporarily to protect your privacy.

Best Regards

Recommended Solution
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#2
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Re:Kasa app recording clips always.
a week ago

  @Solla-topee thank you this worked.

 

Still curious as to why the behavior suddenly changed.

 

Also, we have been using the KASA app since we fitted the cameras but they do not have the "Privacy Mode" schedule action.

 

The TAPO app does, which app moving forwards should we be using?

 

Adrian.

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#3
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Re:Kasa app recording clips always.
a week ago

  @iComms 

Hi,
I don't know why the settings suddenly changed from the current information, it may be you accidentally removed the camera settings.
The feature's name on the Kasa app and Tapo app may be different, on the Kasa app, you can schedule the camera to power/record or not, which is the same function as the privacy mode on the Tapo app.
If you have Tapo devices in addition to the Kasa camera, you can manage them together on the Tapo app, which may be more convenient.
Best Regards

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#4
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