P100 default stae
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Hi, I've just been trying to change the default state on one of my P100 plugs but it's not working, I have 3 and they are all the same. Please help. Hardware version 1.20 Firmware version 1.5.5 App version 3.7.811
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Device's feature control may fail when the connection between the app and the smart device is poor, the app commands fail to send to the device. For such issues, the following suggestion may help.
- Make sure Tapo app and the smart plug are both updated.
- Ensure the smart plug is online and the mobile phone has a stable connection when adjusting device's settings.
- Disable VPN on the phone if any.
- Try to adjust the settings when the phone connects to same wifi as the smart plug.
- Try to use another phone.
Please explain what exactly is the problem in your case? Did you receive any error in the app?
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Device's feature control may fail when the connection between the app and the smart device is poor, the app commands fail to send to the device. For such issues, the following suggestion may help.
- Make sure Tapo app and the smart plug are both updated.
- Ensure the smart plug is online and the mobile phone has a stable connection when adjusting device's settings.
- Disable VPN on the phone if any.
- Try to adjust the settings when the phone connects to same wifi as the smart plug.
- Try to use another phone.
Please explain what exactly is the problem in your case? Did you receive any error in the app?
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I have 3 x P100, two of them accept a change on default state with no problem. On the other I can change the state from "Last on" to on or off but as soon as I leave the screen it either changes back "Last on". All plugs and phone are on the same network. No errors in the app.
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Please check if this smart plug can be controlled remotely (e.g. when using cellular data) with Tapo app.
Try to adjust the settings on another phone, see if that helps.
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