I was getting the message "You have viewed the live video for 5 minutes without any operation. Continue the viewing?"

Clicking the Continue button worked fine for another 5 minutes


My solution was to ensure that the cam antennae were rotated into the vertical position (I had them lying horizontally for aesthetic reasons).
This suggests that my WiFi connection was below the optimum. It might also have been the rainy weather interfering with the WiFi.

My signal has to go through two walls. This also suggests that ethernet might be more reliable than WiFi.


A workaround that tp-link could offer, is to automatically "continue" after the warning appears after 5 minutes. After all, the video was fine for 5 minutes.

I still get the occasional frozen video picture which requires manual intervention. It would be nice if the Tapo app could detect a frozen image, and refresh automatically.

Update 17 Jan 2025: See the last couple of posts for a complete solution.