Solution Tapo Doorbell D235/D225/TD25's Spotlight Doesn't Turn Off Automatically in Doorbell Mode
This Article Applies To
- Model: Tapo D235/Tapo D225/TD25 V1.0
- Firmware version: 1.1.13 and 1.1.14
- The doorbell is hardwired-powered and set to Always On mode
Description
When Tapo doorbell is set to Doorbell Mode in Night Mode Settings (doorbell Device Settings page > Video & Display > Night Mode Settings), the spotlight will turn on automatically when someone rings the doorbell and turn off automatically when no movement is detected (enter infrared mode).
However, if your doorbell is one of the model mentioned above and meets the specified conditions, you might encounter an issue where the spotlight fails to turn off automatically and stays on continuously.
Note: the doorbell's LED indicator is NOT the same as the spotlight. When the LED (indicator) is set to Auto, it will light up when movement is detected or when watching the doorbell live stream. And it has several color options. On the other hand, the doorbell mode turns on the spotlight, which will be much brighter than the LED indicator.
Solution
Fixed in firmware 1.1.15 and 1.1.16 versions.
*Similar issues that reported on firmware 1.1.19 has been addressed in firmware 1.2.0 Build 250828 Rel.69355n.
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@Wayne-TP Thank you Wayne, Really appreciate it will have updated the firmware and will monitor the behaviour of status light.
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@Wayne-TP Hi Wayne, I have the same issue with my LED always remaining on. Could you send me instructions on how to install the firmware which resolves this too please?
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@Finsbury DM me with the Mac address of your device.
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@Finsbury Beta firmware has been sent to your device. You may check it later in the Tapo app and perform the update.
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@Wayne-TP thank you
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I have Dmed you. Have the same issue with my D235.
Currently on FW 1.1.19
Hardwired always on mode.
Doorbell mode set
Led set to Auto but it always stays on all day and night regardless if an event is detected or not.
No issues with the spotlight, this turns off correctly.
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Beta FW 1.2.0 resolved my issue with the LED staying on. It now only comes on when an event is detected or it's pressed even in always on mode.
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@Wayne-TP the issue with the light coming on and staying on (the Light button in the app is being activated but not by me) seems to be back. I have now set the LED to always off but this is still happening I.e. the 'Light' is triggering (not just the normal LED setting which can be set to activate when motion detected. It is not clear what is triggering this as motion does not activate it. Is a firmware update needed? Thanks
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