Solution Tapo Doorbell D235/D225/TD25's Spotlight Doesn't Turn Off Automatically in Doorbell Mode
This Article Applies To
- Model: Tapo D235/Tapo D225/TD25 V1.0
- Firmware version: 1.1.13 and 1.1.14
- The doorbell is hardwired-powered and set to Always On mode
Description
When Tapo doorbell is set to Doorbell Mode in Night Mode Settings (doorbell Device Settings page > Video & Display > Night Mode Settings), the spotlight will turn on automatically when someone rings the doorbell and turn off automatically when no movement is detected (enter infrared mode).
However, if your doorbell is one of the model mentioned above and meets the specified conditions, you might encounter an issue where the spotlight fails to turn off automatically and stays on continuously.
Note: the doorbell's LED indicator is NOT the same as the spotlight. When the LED (indicator) is set to Auto, it will light up when movement is detected or when watching the doorbell live stream. And it has several color options. On the other hand, the doorbell mode turns on the spotlight, which will be much brighter than the LED indicator.
Solution
Fixed in firmware 1.1.15 and 1.1.16 versions.
*Similar issues that reported on firmware 1.1.19 has been addressed in firmware 1.2.0 Build 250828 Rel.69355n.
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Finsbury wrote
@Wayne-TP the issue with the light coming on and staying on (the Light button in the app is being activated but not by me) seems to be back. I have now set the LED to always off but this is still happening I.e. the 'Light' is triggering (not just the normal LED setting which can be set to activate when motion detected. It is not clear what is triggering this as motion does not activate it. Is a firmware update needed? Thanks
Can you share the model, hardware, and firmware versions of your doorbell? Which night mode is your doorbell set to?
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