T310 keeps reporting replace battery
A few days ago I got a low battery notification from my T310.
I replaced the battery with a new, quality cell but so far its still reporting low battery.
When will it realise there is a new battery installed, or is there a process whereby it can be manually reset?
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Tapo T310 requires a CR2450 button cell. What type of battery did you replace with?
How long has it been since you replaced the new battery? Please check again after 24 hours.
If you have another T310, try to swap their battery for testing. What's the version of your Tapo app?
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It took 24 hours to accept the new battery.
I would suggest this is a vital piece of information missing from the instructions. So much time could have been saved with the addition of the sentence "The device can take up to 24 hours to register a new battery"
Perhaps this can be added to the guidance instructions on the app and in the FAQs for the device so as to assist users experiencing the same problem?
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Did you notice whether sensor's data is recorded normally when the error still exists?
When a sensor restarts and connects to the internet, its status should be updated immediately. My guess is that the sensor failed to connect to the cloud hence the new battery info did not report to the cloud in time.
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