C425 new firmware 1.2.23

C425 new firmware 1.2.23

C425 new firmware 1.2.23
C425 new firmware 1.2.23
a week ago - last edited a week ago
Model: Tapo C425  
Hardware Version: V2
Firmware Version: 1.2.23

Hi all. 
I bought 3 x c425. They were working great for a week then they updated to new 1.2.23 firmware ( was 1.2.21 ) and now they don't work properly. It now sets off when my car is just sitting there, alerts all the time. 
They also now set off a alert notification and alarm off if I open the app and tap on a camera I want to view. Eg. Carport camera, open it and it sets off the alarm and notifications come through instantly. 
 

how can I go back to a previous firmware? It worked perfect before this!

 

cheers. 

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#1
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4 Reply
Re:C425 new firmware 1.2.23
a week ago

  @KJH01 

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#2
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Re:C425 new firmware 1.2.23
a week ago

  @KJH01 

 

What type of detection is triggered? If it is vehicle detection, please try to turn off vehicle detection and only turn on motion detection, and observe if a stationary vehicle still triggers detection.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#3
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Re:C425 new firmware 1.2.23
Saturday

My Tapo C425 has been less stable since updating to 1.2.23.

 

While connected to my home wi-fi the app work fine but if I am away from home accessing the app on my Oppo Find X5 the app reports that the C425 is off line.

 

While it was sometimes a bit slow the app work fine away from home before the firmware update.

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#4
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Re:C425 new firmware 1.2.23
Monday

  @Peter-Lyn50 

 

You may refer to the suggestions here in case 2 for troubleshooting. Cannot use the Tapo app to control my smart devices

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#5
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