C410 1.0.23 update doesn't work.
C410 1.0.23 update doesn't work.
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2025-01-16 17:28:59 - last edited 2025-02-13 03:45:08
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C410 1.0.23 update doesn't work.
2025-01-16 17:28:59 - last edited 2025-02-13 03:45:08
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#Firmware
With the new firmware, the camera is supposed to support local recording to hubs on SD cards. I have the C410 model and an H200 hub. From the camera options in the App I select to record locally on a hub but it doesn't find it. From the hub I try to connect to the camera but it doesn't find it either.
Maybe the hub needs to be updated to be able to detect the C410? I have updated the hub to the latest version but it seems to be old (1.3.6 Build 20240829)
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2025-01-20 01:47:45 - last edited 2025-02-13 03:45:08
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Re:C410 1.0.23 update doesn't work.-Solution
2025-01-20 01:47:45 - last edited 2025-02-13 03:45:08
Is the C410 under the same network (subnet) as the H200 hub? You may check it by comparing their IP address.
Try to restart both the camera and the hub.
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2025-01-20 01:47:45 - last edited 2025-02-13 03:45:08
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Re:C410 1.0.23 update doesn't work.-Solution
2025-01-20 01:47:45 - last edited 2025-02-13 03:45:08
Is the C410 under the same network (subnet) as the H200 hub? You may check it by comparing their IP address.
Try to restart both the camera and the hub.
▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter
▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub
▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes
▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:C410 1.0.23 update doesn't work.
2025-03-24 19:23:24 - last edited 2025-03-25 18:55:26
@Wayne-TP I'm also having this issue. Devices are on the same network (IP Range)
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Re:C410 1.0.23 update doesn't work.
2025-03-26 11:58:43
What's the firmware of your C410? Which feature are you trying to use? WiFi backup or video storage? How many camera have been connected to the hub (video storage) so far?
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Re:C410 1.0.23 update doesn't work.
2025-03-26 12:57:10
It seems my Hub is H100 which doesn't support video storage
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Re:C410 1.0.23 update doesn't work.
2025-03-27 07:42:24
▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter
▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub
▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes
▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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2025-01-16 17:28:59 - last edited 2025-02-13 03:45:08
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