Cannot find anything under detection events to download

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Cannot find anything under detection events to download

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Cannot find anything under detection events to download
Cannot find anything under detection events to download
2025-01-30 08:31:14 - last edited 2025-02-19 02:55:34
Model: Tapo C200  
Hardware Version: V1
Firmware Version:

I cannot find anything to download to my app or the phone. Even know events are highlighted in orange on the app.

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#1
1 Accepted Solution
Re:Cannot find anything under detection events to download-Solution
2025-02-12 08:10:41 - last edited 2025-02-19 02:56:56

  @Willynilly 

 

This model does not support playback thumbnails hence the event videos cannot be downloaded directly.

 

You can choose to export the video either by using the manual record tool in the Tapo app, or by reading the SD card on a computer (with an sd card reader).

 

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#5
6 Reply
Re:Cannot find anything under detection events to download
2025-02-08 09:26:42

  @Willynilly 

 

What's the model and hardware version of your camera?

 

Were you seeing detection events (thumbnails) listed under the playback timeline?

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#2
Re:Cannot find anything under detection events to download
2025-02-08 09:41:26
Model: C200 Hardware :1.0 There is nothing under the detection events that i can click on and save locally. I have turned on my diagnostics as well
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#3
Re:Cannot find anything under detection events to download
2025-02-08 09:44:20
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#4
Re:Cannot find anything under detection events to download-Solution
2025-02-12 08:10:41 - last edited 2025-02-19 02:56:56

  @Willynilly 

 

This model does not support playback thumbnails hence the event videos cannot be downloaded directly.

 

You can choose to export the video either by using the manual record tool in the Tapo app, or by reading the SD card on a computer (with an sd card reader).

 

CES 2026 Meet TP-Link AI Assistant and More New Products!
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#5
Re:Cannot find anything under detection events to download
2025-02-12 08:54:21

  @Wayne-TP where can I find the manual record in the tapo app?

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#6
Re:Cannot find anything under detection events to download
2025-02-13 03:45:17 - last edited 2025-02-13 03:46:19

  @Willynilly 

 

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#7