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D210 not resetting after changing Internet provider

D210 not resetting after changing Internet provider

D210 not resetting after changing Internet provider
D210 not resetting after changing Internet provider
2025-02-06 22:12:36
Tags: #Device Connectivity
Model: Tapo D210  
Hardware Version: V1
Firmware Version:

I have a Tapp D210, earlier today I changed Internet provider. Since then the doorbell light has been flashing red. Before today it was working perfectly.

 

I have tried to reset it by holding the button for up to 30 seconds but it doesn't seem to be doing anything. 

 

The WiFi is not picking it up, the app isn't finding it, and I believe Ive tried all trouble shooting steps but it's still the same. 

 

Currently I have it charging and even with it charging the reset isn't working (using button 8 as described) It's probably a simple fix but I'm at a loss as to what I should do. 

 

Does anyone have advice on what I should do or what I'm doing wrong?

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#1
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5 Reply
Re:D210 not resetting after changing Internet provider
2025-02-07 07:37:30 - last edited 2025-02-07 07:37:58

  @Colonel_D 

 

Does the led show any changes when you reset it? Is the led blinking red slowly or fast?

 

Try to remove the microSD card from the doorbell and perform the reset again. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:D210 not resetting after changing Internet provider
2025-04-16 02:29:39

  @Colonel_D 

I've been having a similar problem. My internet was unstable a couple of times, the last time it knocked the camera off the network. So I asked my service provider to check it. Now I have a new gateway, but no matter what I try, I'm unable to get the doorbell connected to my WiFi. Every other device is working on it. 

Did the reset without your microSD card work?

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#3
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Re:D210 not resetting after changing Internet provider
2025-05-22 03:17:57

  @Wayne-TP Something similar happened to me and I had the anti-theft alarm activated, now I can't restart the device and to top it off the alarm sounds constantly until I put it back on the base.

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#4
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Re:D210 not resetting after changing Internet provider
2025-05-23 05:58:56

rasone wrote

  @Wayne-TP Something similar happened to me and I had the anti-theft alarm activated, now I can't restart the device and to top it off the alarm sounds constantly until I put it back on the base.

  @rasone 

 

Check this. How to pause/stop the Anti-theft Alarm of your Tapo Doorbell

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#5
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Re:D210 not resetting after changing Internet provider
2025-06-17 14:47:35

  @Wayne-TP I'm currently going through exactly the same thing. Have you managed to sort it out? If so please help me 

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#6
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