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Tapo

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Tapo

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Tapo
Tapo
2025-02-08 19:00:13 - last edited 2025-03-02 09:38:15
Tags: #Installation #TD25
Model: TD25  
Hardware Version:
Firmware Version: 1.6

HVIN: Tap D235  Tapo TD25

Install several months ago went like a charm -- no problems.  Now I've changed routers and have been trying to find the directions, but no matter what I do the indicator light only flashes red -- never the alternating red/green as shown in the directions.  I've made sure the device is well charged and I do hear messages like "power on" and "power off", but the light still blinks red no matter what I do.  How should I proceed?

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#1
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1 Accepted Solution
Re:Tapo-Solution
2025-02-12 08:17:46 - last edited 2025-03-02 09:38:15

  @BlueGrits 

 

If there is an sd card, remove it and try to do the reset again. If the problem still exists, this device needs to be replaced, you contact the local support team to proceed with the warranty.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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Re:Tapo
2025-02-10 09:10:45

  @BlueGrits 

 

Did you reset the doorbell? Press and hold the SYNC/RESET button for about 5s, the doorbell is resetting when the led indicator turns to blinking red quickly. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Tapo
2025-02-10 14:44:42

  @Wayne-TP Yes, I've repeatedly tried the reset without effect.  I did find a post/note elsewhere that holding it down for 10s might also reboot, but that didn't work either. The device has been blinking orange now for over 24hrs.

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#3
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Re:Tapo-Solution
2025-02-12 08:17:46 - last edited 2025-03-02 09:38:15

  @BlueGrits 

 

If there is an sd card, remove it and try to do the reset again. If the problem still exists, this device needs to be replaced, you contact the local support team to proceed with the warranty.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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