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My deco x55 suddenly become solid red light on, however the internet still working find however only the app shows off the decos off line, still to restart & re create the network still same issue.
Hi, Thanks a lot. Can you also help me submit the Deco APP log mentioned earlier?
After that, it is recommended to install the latest beta 1.4.5 here for Deco X55_V1.2 to see whether it helped:
(The 1.4.5 beta could be reverted to the official 1.4.0 directly via web UI)
Deco APP Frequently Showing "0 Online Clients"
Wait for your reply and best regards.
Hi, welcome to the community.
Can I have the full version number of the 1.4.0? is it "1.4.0 Build 20240718 Rel. 44385"?
Could you please refer to this link to help me submit the Deco APP log: How to submit Deco APP log
Then, here are some suggestions for your reference:
1. Please refer to this link to change the IPV4 DNS server to 8.8.8.8/8.8.4.4:How to change DNS server settings on my Deco
2. Please try to turn off the local antivirus/firewall server if there is any.
Wait for your reply and best regards.
Dear @David-TP please find tge attachment, however i have bot changed any setting in the deco since i installed.
Hopefully you could assist me with tgis issue
Hi, Thanks a lot. Can you also help me submit the Deco APP log mentioned earlier?
After that, it is recommended to install the latest beta 1.4.5 here for Deco X55_V1.2 to see whether it helped:
(The 1.4.5 beta could be reverted to the official 1.4.0 directly via web UI)
Deco APP Frequently Showing "0 Online Clients"
Wait for your reply and best regards.
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