Solar panel not working after and update

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Solar panel not working after and update

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Maxuel

2025-02-13 11:14:57 - last edited 2025-03-02 10:01:17

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Registered: 2025-02-13

Solar panel not working after and update

2025-02-13 11:14:57 - last edited 2025-03-02 10:01:17

Model: TC85 KIT

Hardware Version: V20

Firmware Version: 1.2.23

Hey,

I bought this cameras about a month ago and they were working just fine up until they had to update and once the update was finish the solar panels were no longer workng for some reason, I tried connecting a reconnecting and nothing. They are in direct sunlight they were working amazing before the update and charging.

1 Accepted Solution

Wayne-TP

2025-02-17 03:12:05 - last edited 2025-03-02 10:01:17

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Registered: 2020-06-23

Re:Solar panel not working after and update-Solution

2025-02-17 03:12:05 - last edited 2025-03-02 10:01:17

@Maxuel

This message means the solar panel is not charging at the moment, it is normal if the camera is in battery protection: once the camera is fully charged, the next charging starts when the battery level drops below around 90%.

What's the battery level of your camera now?

If the current battery level is already low, for example below 50%, you can refer to this article for troubleshooting. What can I do if the Tapo Solar Panel fails to charge the Tapo battery-powered cameras?

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Solar panel not working after and update

Solar panel not working after and update

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