Problem migrating device across hubs due to different time zones

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Problem migrating device across hubs due to different time zones

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Problem migrating device across hubs due to different time zones
Problem migrating device across hubs due to different time zones
2025-02-24 09:06:03 - last edited 2025-02-27 05:01:37
Model: Tapo H200   Tapo H100  
Hardware Version: V1
Firmware Version: H200 1.4.0 Build 20250109 rel40191 and H100 1.5.23 Build 241106 Rel093525

Hello, I tried to test the new feature allowing migration of devices from one hub to another and have come up with a problem where it blocks me saying the “Country/region is different from the original Hub”.

 

I tried to move from my H200 hub to a H100 hub.

 

The H200 is currently set to UTC+10:00 Australia/Canberra. The other potential options are UTC+10:00 Australia/Brisbane and UTC+10:00 Australia/Hobart. Note that I am in Melbourne which is UTC+10:00 but that option is not available in the H200.

 

The H100 hub has a timezone of “Australia/Melbourne”.

 

When I select the H200 and try to migrate a device to H100 I get the above error and it does not allow me to select any of my H100 devices. Note that I have tried changing the H200 timezone to the other Australian timezones listed above but this has not helped.

 

Any suggestions? Thanks.

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Re:Problem migrating device across hubs due to different time zones-Solution
2025-02-27 03:36:43 - last edited 2025-02-27 05:01:37

  @Rbuck 

 

Tapo H100 does not support device migration. This feature is available on the H200 so far (firmware 1.4.0 and later version).

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Re:Problem migrating device across hubs due to different time zones-Solution
2025-02-27 03:36:43 - last edited 2025-02-27 05:01:37

  @Rbuck 

 

Tapo H100 does not support device migration. This feature is available on the H200 so far (firmware 1.4.0 and later version).

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Re:Problem migrating device across hubs due to different time zones
2025-02-27 05:02:17
oh. o.k. thanks
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