S200D and H100

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S200D and H100

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S200D and H100
S200D and H100
2025-02-26 06:13:11 - last edited 2025-03-03 03:26:09
Model: Tapo H100   Tapo S200D  
Hardware Version:
Firmware Version:

I have 3 S200D and a H100. The hub cannot detect the S200D. All have the same servers US. 

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#1
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1 Accepted Solution
Re:S200D and H100-Solution
2025-02-28 09:48:41 - last edited 2025-03-03 03:26:09

  @Antonton 

 

Since the products were sold from different countries, these two models are likely running on different SubGHz frequencies despite being labeled as the same region version. They can not be paired together.

 

Before a model is shipped and sold to different countries or regions, it will be customized to comply with the local laws and regulations. If a device version is not the common version sold in a country (e.g. EU vs US.) but is bought from an official channel, this device version will be modified to follow the local requirements before being sold in the market.

 

 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:S200D and H100
2025-02-27 08:53:11

  @Antonton 

 

Were the devices bought in the same country? 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:S200D and H100
2025-02-27 14:11:02

  @Wayne-TP 

 

H100 bought in the Philippines. 
S200D bought through Amazon US

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Re:S200D and H100-Solution
2025-02-28 09:48:41 - last edited 2025-03-03 03:26:09

  @Antonton 

 

Since the products were sold from different countries, these two models are likely running on different SubGHz frequencies despite being labeled as the same region version. They can not be paired together.

 

Before a model is shipped and sold to different countries or regions, it will be customized to comply with the local laws and regulations. If a device version is not the common version sold in a country (e.g. EU vs US.) but is bought from an official channel, this device version will be modified to follow the local requirements before being sold in the market.

 

 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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Re:S200D and H100
2025-02-28 14:11:45

  @Wayne-TP 

so if I buy the H100 in Amazon US then it should work right?

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Re:S200D and H100
2025-03-03 03:24:30

Antonton wrote

  @Wayne-TP 

so if I buy the H100 in Amazon US then it should work right?

  @Antonton 

 

Yes. Or buy the S200D locally in the Philippines. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#6
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