P110 OFF state not working anymore

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

P110 OFF state not working anymore

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
P110 OFF state not working anymore
P110 OFF state not working anymore
2025-02-26 22:58:41 - last edited 2025-03-13 08:42:28
Tags: #Bug
Model: Tapo P110  
Hardware Version:
Firmware Version:

Hi,

 

My P110 can't be turn off anymore, manually or with the app. When I try it (with both methods), the led turn OFF with a click sound like the state is good but the power is ON...

 

I reinitialized P110 with holding ON/OFF button but same thing...

  0      
  0      
#1
Options
1 Accepted Solution
Re:P110 OFF state not working anymore-Solution
2025-02-28 01:24:56 - last edited 2025-03-18 02:05:51

  @Saehel 

 

Unplug the smart plug to disconnect it from power for 20-30 minutes. Then plug it back and check whether the power switching returns to normal.

 

What device was connected to this Tapo P110 smart plug? Please verify whether it is a supported type by the smart plug, as the smart plug may get damaged if it is used to control an unsupported appliance for a long period.

 

If the above suggestion doesn't help and the smart plug is used with a supported appliance, for this issue, contact the retailer or local TP-Link support to proceed with the warranty. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options
3 Reply
Re:P110 OFF state not working anymore-Solution
2025-02-28 01:24:56 - last edited 2025-03-18 02:05:51

  @Saehel 

 

Unplug the smart plug to disconnect it from power for 20-30 minutes. Then plug it back and check whether the power switching returns to normal.

 

What device was connected to this Tapo P110 smart plug? Please verify whether it is a supported type by the smart plug, as the smart plug may get damaged if it is used to control an unsupported appliance for a long period.

 

If the above suggestion doesn't help and the smart plug is used with a supported appliance, for this issue, contact the retailer or local TP-Link support to proceed with the warranty. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options
Re:P110 OFF state not working anymore
2025-03-17 13:22:17

  @Wayne-TP 

 

I try it but same thing. All is clear to connect this P110 to my iPhone (I've got already many P110 at my home) but connected or not, when I whant turn off, I've got a click sound but nothing else.

  0  
  0  
#3
Options
Re:P110 OFF state not working anymore
2025-03-18 02:06:21

Saehel wrote

  @Wayne-TP 

 

I try it but same thing. All is clear to connect this P110 to my iPhone (I've got already many P110 at my home) but connected or not, when I whant turn off, I've got a click sound but nothing else.

  @Saehel 

 

You may contact the retailer or local TP-Link support to proceed with warranty for this device. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#4
Options