Hub Not recording doorbell

Hub Not recording doorbell

Hub Not recording doorbell
Hub Not recording doorbell
2025-02-28 09:35:16
Model: Tapo H200  
Hardware Version: V1
Firmware Version: 1.3.6

Hi

 

Ive bought a Doorbell (D235) and 2 camera lights (C720) I havent set up the lights yet but ice set up the doorbell. I then found out i could use a H200 Hub to do the recordings. I set it all up fine but when i checked later on in the evening i found it wasnt recording. everything is upto date firmware wise but for the life of me i cant understand why its not recording. app shows that the micro sd card is 'good' but shows no GB available. its connected both via wifi and ethernet and D235 is showing notifications of movement in the app. it shows its on loop recordings aswell. but some options just dont show and the app hangs and says 'not availiable now' or something like that. Ive tried resetting the hub but doesnt seem to work, it wont allow me to format the sd card. can anyone help?

 

Cheers

 

Sean

  0      
  0      
#1
Options
2 Reply
Re:Hub Not recording doorbell
2025-03-03 06:41:44

  @Sean69 

 

What's the firmware version of your Tapo D235 doorbell? Send me the Mac address of the H200 hub through a private message, our team will help to check it. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#2
Options
Re:Hub Not recording doorbell
2025-03-03 10:19:27

  @Wayne-TP ive sent you a a private message

  0  
  0  
#3
Options