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APP Update caused shedules of 3 Tapo P100 smart plugs to be off by 7 / 17 hours

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APP Update caused shedules of 3 Tapo P100 smart plugs to be off by 7 / 17 hours

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
APP Update caused shedules of 3 Tapo P100 smart plugs to be off by 7 / 17 hours
APP Update caused shedules of 3 Tapo P100 smart plugs to be off by 7 / 17 hours
2025-04-07 00:26:28 - last edited 2025-05-09 06:28:06
Model: Tapo P100  
Hardware Version: V1
Firmware Version: 1.4.4 Build 20240514 Rel. 35017

I have 7 each Tapo P100 smart plugs all updated to latest firmware.

Several days ago I updated the TAPO app (android) from Google Play store. Unsure of version or exact day. It was latest version at the time (likely 3.9.522 or 3.9.521 , prior to latest version out now as of 7 April, 2025 which on my device is v 3.9.523. There is more recent version shown on APK pure (3.10.237) but it is not available in the Play Store for me.

Updating to that version started a chain of events / mysteries that took me several days to solve.

3 devices had existing schedules (set to reboot at 4AM. Off at 3:59AM on at 4:00AM for example).

After updating the app several days ago, all 3 devices no longer followed the specified schedule and instead were off by 7 or 17 hours. The devices set to restart at 4AM now restarted at 9PM.

At first I thought the device had an issue until I discovered it was happening to all devices with set schedules.

I am very thankful nothing dangerous / critical was connected to these plugs.

I am hoping to know if TPLink is aware of that problem / what happened and if it is now resolved? I was unable to find app changelogs anywhere. For now I am not using the schedule feature of the smart plugs.

Thank you in advance.

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Re:APP Update caused shedules of 3 Tapo P100 smart plugs to be off by 7 / 17 hours-Solution
2025-04-08 01:42:24 - last edited 2025-05-09 06:28:06

  @conscious 

 

Were the schedule rule changed, or just the effective time? Try to create a new schedule, see if that takes effect in time.

 

Check what's the time zone of the smart plug (Tapo app > smart plug Device Settings page > Device Info.). Have you changed the time zone and location of your phone recently?

 

Factory reset one plug and reconfigure it, monitor whether the problem still exists. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:APP Update caused shedules of 3 Tapo P100 smart plugs to be off by 7 / 17 hours-Solution
2025-04-08 01:42:24 - last edited 2025-05-09 06:28:06

  @conscious 

 

Were the schedule rule changed, or just the effective time? Try to create a new schedule, see if that takes effect in time.

 

Check what's the time zone of the smart plug (Tapo app > smart plug Device Settings page > Device Info.). Have you changed the time zone and location of your phone recently?

 

Factory reset one plug and reconfigure it, monitor whether the problem still exists. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:APP Update caused shedules of 3 Tapo P100 smart plugs to be off by 7 / 17 hours
2025-04-08 01:58:26

Dear  @Wayne-TP 

Nothing changed except for updating the TAPO app in play store. Schedules were in place for months with no issues. Time zone did not change, remained correct. No changes in the network at all. The effective time changed as I stated by either 7 or 17 hours depending if they are ahead or behind of the schedule.

For now I have disabled all schedules and have no issues. Will try adding schedule back on a single device to see the effect.

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Re:APP Update caused shedules of 3 Tapo P100 smart plugs to be off by 7 / 17 hours
2025-04-09 07:51:58

  @conscious 

 

Looking forward to your update.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:APP Update caused shedules of 3 Tapo P100 smart plugs to be off by 7 / 17 hours
2025-05-05 06:48:40

  @Wayne-TP

 

Hi Wayne, I have the same issue with P110 socket(s).

 

If I set up a schedule to start at 7 AM, the app automatically starts a 7-hour runtime. I can't find any other option in the app to adjust the duration except through the timer. However, even if I set the timer for 2 hours, it still defaults to 7 hours, which is quite frustrating.  

 

Why can't I set up a schedule in a way that lets me simply choose a start time and an end time? It would be much more intuitive than having to combine the schedule and timer. Is this something your developers could improve?

 

Thanks,

Wence

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Re:APP Update caused shedules of 3 Tapo P100 smart plugs to be off by 7 / 17 hours
2025-05-08 02:11:19

Wence_S wrote

  @Wayne-TP

 

Hi Wayne, I have the same issue with P110 socket(s).

 

If I set up a schedule to start at 7 AM, the app automatically starts a 7-hour runtime. I can't find any other option in the app to adjust the duration except through the timer. However, even if I set the timer for 2 hours, it still defaults to 7 hours, which is quite frustrating.  

 

Why can't I set up a schedule in a way that lets me simply choose a start time and an end time? It would be much more intuitive than having to combine the schedule and timer. Is this something your developers could improve?

 

Thanks,

Wence

  @Wence_S 

 

If I set up a schedule to start at 7 AM, the app automatically starts a 7-hour runtime. I can't find any other option in the app to adjust the duration except through the timer. However, even if I set the timer for 2 hours, it still defaults to 7 hours, which is quite frustrating.

>>  Do you mean the smart plug will be turned off automatically if it has been on for 7 hours, regardless the plug is turned on by the schedule or the timer?

 

Please check if the auto-off timer is enabled on your smart plug. Go to smart plug Device Settings page > Auto Off Timer.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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