Problems

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Problems

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Problems
Problems
2025-04-25 21:46:29 - last edited 2025-05-09 07:16:46
Model: Tapo C425 KIT  
Hardware Version: V1
Firmware Version: 1.2.20

Why can't I connect this camera to an NVR? The add account option is not available in the advanced settings. 

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1 Accepted Solution
Re:Problems-Solution
2025-04-25 22:29:32 - last edited 2025-05-09 07:16:46

  @Machakante 

 

Access to NVR through Camera Account requires 24/7 recording abilities.  This is not a feature available on Battery-Powered Cameras.  This is because of the servere drain on the battery, even when using a solar panel, such a recording method would have. 

Carl | TP-Link Systems Inc. How Does Your Smart Home Help You Save on Electricity? Join our Community Feedback Drive: Let Us Know What You Think! Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base Contact Support or Join our Official Subreddits: r/tapo, r/tplink, r/omada_networks
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#2
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Re:Problems-Solution
2025-04-25 22:29:32 - last edited 2025-05-09 07:16:46

  @Machakante 

 

Access to NVR through Camera Account requires 24/7 recording abilities.  This is not a feature available on Battery-Powered Cameras.  This is because of the servere drain on the battery, even when using a solar panel, such a recording method would have. 

Carl | TP-Link Systems Inc. How Does Your Smart Home Help You Save on Electricity? Join our Community Feedback Drive: Let Us Know What You Think! Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base Contact Support or Join our Official Subreddits: r/tapo, r/tplink, r/omada_networks
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#2