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Does Tapo C500w supports 12v AC adapter?

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Does Tapo C500w supports 12v AC adapter?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Does Tapo C500w supports 12v AC adapter?
Does Tapo C500w supports 12v AC adapter?
2025-04-26 14:13:34 - last edited 2025-07-16 18:52:12
Tags: #Installation
Model: Tapo C500  
Hardware Version: V2
Firmware Version:

I want to connect the camera outside, so I got a cctv 18meters(bnc/power). 9v ac adapter doesn't work for 18m cord. 

 

I see the tapo c500 v1 uses 12v but version v2(which I have) comes with 9v ac adapter.

 

I just want to know if the tapo c500 v2 camera can work with a 12v adapter. 

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Re:Does Tapo C500w supports 12v AC adapter?-Solution
2025-04-29 06:19:09 - last edited 2025-07-16 18:52:12

  @FeloM20 

 

This is not supported. There are risks of damaging the product due to overvoltage. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Does Tapo C500w supports 12v AC adapter?-Solution
2025-04-29 06:19:09 - last edited 2025-07-16 18:52:12

  @FeloM20 

 

This is not supported. There are risks of damaging the product due to overvoltage. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Does Tapo C500w supports 12v AC adapter?
2025-05-06 18:28:28

I'm using v2 it with 12v.

 

9v doesn't work if you add extra cable. It also need a good power cable, the traditional Bnc 12v cord 18m doesn't work, inner copper is to thin. So I used a bigger awg cord. 

 

Cheers

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