Problem with P100 and Alexa

Problem with P100 and Alexa

Problem with P100 and Alexa
Problem with P100 and Alexa
2025-05-10 15:43:53 - last edited 2025-06-09 11:24:38
Model: Tapo P100  
Hardware Version: V1
Firmware Version: 1.5.5

Hello everyone,

I've the problem for two days now that my Tapo P100 can no longer be controlled by Alexa. The sockets are controlled correctly in the Tapo app. Alexa keeps saying "Device is not responding" or "Server is not responding."

Has there been an update or has anything else changed?

Is there a solution?

Thank you.

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#1
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1 Accepted Solution
Re:Problem with P100 and Alexa-Solution
2025-05-12 07:47:40 - last edited 2025-06-09 11:24:38

  @AUTapo 

 

Check whether the smart plug can be controlled remotely with Tapo app, e.g. when using cellular data or connecting to a non-home wifi. If the remote control fails, refer to the suggestions in this article for troubleshooting. Cannot use the Tapo app to control my smart devices

 

Check whether the smart plug is controllable in the Alexa app. If it is just the voice control doesn't work, please contact Alexa support for help.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Problem with P100 and Alexa-Solution
2025-05-12 07:47:40 - last edited 2025-06-09 11:24:38

  @AUTapo 

 

Check whether the smart plug can be controlled remotely with Tapo app, e.g. when using cellular data or connecting to a non-home wifi. If the remote control fails, refer to the suggestions in this article for troubleshooting. Cannot use the Tapo app to control my smart devices

 

Check whether the smart plug is controllable in the Alexa app. If it is just the voice control doesn't work, please contact Alexa support for help.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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