D210 & C410 can only be controlled locally
D210 & C410 can only be controlled locally
Looking for help with 2 new TAPO devices D210 and C410 we are trying to add to our home that are giving use "can only be controlled locally".
Changed the DNS server to 8.8.8.8 as recommended but error persists
Also tried turning off firewall on router to see if this would help - but does not.
So then reset devices and connected the devices to a hotspot on phone. They did not give the error when connected to the phone hotspot.
While connected to hotspot updated their firmware.
But after resetting and reconnecting to the Router we again get same "can only be controlled locally" error.
With red led light on C410
Also get error message "network unstable" when trying to change some settings. But the devices were placed right next to the router.
Our previously connected cameras C120 and C510W do not give this error.
We also purchased a C325WB at same time as these two giving the error, it connects with no error.
MAC ADDRESSES for devices giving error:
Doorbell D210 MAC address 7C:F1:7E:E1:93:B2
C410 Kit MAC address D8:44:89:35:A6:C8
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Did the specialist provide a solution Wayne? Thanks Michael
Postscript: Duh!! I needed to allow Mobile Data for the Tapo App on my phone. Of course then it works both at home and remotely. ![]()
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