Small pet motion not detected on C520WS

Small pet motion not detected on C520WS

Small pet motion not detected on C520WS
Small pet motion not detected on C520WS
2025-05-16 07:25:43 - last edited 2025-06-09 11:51:45
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.11

Hello all - I've just installed the C520WS to keep an eye on a pet enclosure (chinchilla cage, for what it's worth).

 

Unfortunately, even with both "Pet" and "Motion" detection set to maximum sensitivity, it doesn't trigger a recording / notification.

 

I know it's otherwise working, because it triggers a notification whenever anyone walks in front of the cage, but it doesn't react at all to any movement within the cage.

 

I've also set a detection zone to cover the area of the cage, and that doesn't help either, unfortunately.

 

Any tips, hints, or settings I could change?

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Re:Small pet motion not detected on C520WS-Solution
2025-05-19 09:02:59 - last edited 2025-06-09 11:51:45

  @Brett-C-R 

 

Is the pet's movement inside the cage clearly visible in the camera view? If you can't see any noticeable movement in the livestream, the camera may also be unable to detect it. If that's the case, I suggest adjusting the camera's position to shorten the distance between it and the cage.

 

Can you share a picture of the camera image here?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Small pet motion not detected on C520WS-Solution
2025-05-19 09:02:59 - last edited 2025-06-09 11:51:45

  @Brett-C-R 

 

Is the pet's movement inside the cage clearly visible in the camera view? If you can't see any noticeable movement in the livestream, the camera may also be unable to detect it. If that's the case, I suggest adjusting the camera's position to shorten the distance between it and the cage.

 

Can you share a picture of the camera image here?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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