Wifi and Mobile Connection Trouble
Hi there
I am using 4 Tapo P100 smart plugs with Tapo App
Tapo App version 3.10.513
Tapo P100 1.2.5 build 240411 Rel. 143808
I connect P100 smart plug to the wifi modem using the Tapo app on my phone.
(my phone is also at the same wifi network)
I easily add the P100s to the Tapo app when I am on the same wifi network.
However, when I leave home with my phone, that is, when I move away from the wifi network (when I switch to mobile connection) or when I connect to the workplace wifi, the P100s in the Tapo app disappear.
It was not like this before. When I switch from wifi to mobile connection, the P100s were in the Tapo app.
When I return home and automatically connect to wifi, the P100s do not come back.
I do not understand whether the problem is with the Tapo App or the P100 devices.
Please help urgently
Best regards