OpenVPN Client not working

OpenVPN Client not working

OpenVPN Client not working
OpenVPN Client not working
2025-05-25 13:37:15 - last edited 2025-05-26 08:00:08
Model: Archer AXE5400  
Hardware Version: V1
Firmware Version: 1.3.2 Build 20250107 rel.52099(4555)

a few days ago, my router asked to update Firmware and yesterday i gave in and updated.

Now i have the issue that i am not able to add a new VPN Client (OpenVPN), it fails with "Operation failed"

 

Tested the .ovpn with "OpenVPN Connect" and had no issues connecting

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#1
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2 Accepted Solutions
Re:OpenVPN Client not working-Solution
2025-05-25 15:07:15 - last edited 2025-05-26 08:00:08

  @Chasak 

 

Hi,

 

To test whether this is a general problem or just that particular *.ovpn file I suggest you generate an *.ovpn file via the AXE5400's own OpenVPN Server and then add a new VPN Client by using the *.ovpn file that was generated by the AXE5400.

 

In case the AXE5400 can successfully add a VPN Client by using its own *.ovpn file, then we would need to have a detailed look at the other *.ovpn file that fails. 

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#2
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Re:OpenVPN Client not working-Solution
2025-05-26 07:29:13 - last edited 2025-05-26 08:00:32

Hi@Chasak,

Thank you for contacting our community.

For your issue, it is recommended that you can refer to Manually create the unified format for OpenVPN profile(CyberGhost OpenVPN Server).

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#4
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4 Reply
Re:OpenVPN Client not working-Solution
2025-05-25 15:07:15 - last edited 2025-05-26 08:00:08

  @Chasak 

 

Hi,

 

To test whether this is a general problem or just that particular *.ovpn file I suggest you generate an *.ovpn file via the AXE5400's own OpenVPN Server and then add a new VPN Client by using the *.ovpn file that was generated by the AXE5400.

 

In case the AXE5400 can successfully add a VPN Client by using its own *.ovpn file, then we would need to have a detailed look at the other *.ovpn file that fails. 

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#2
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Re:OpenVPN Client not working
2025-05-25 15:41:19

  @woozle 

 

this worked.

I went and compared the .ovpn files, the one generated with my router has the ca.crt / client.crt / client.key incorporated in the .ovpn

 

So i went and re-downloaed a VPN from my Cyberghost account, incorporated the ca.crt / client.crt / client.key into the .ovpn file and it worked

Tried again without incorporating the 3 files, selected the ca file, copy pasted client.crt and .key into the fields and got the error again with "Operation failed"

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#3
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Re:OpenVPN Client not working-Solution
2025-05-26 07:29:13 - last edited 2025-05-26 08:00:32

Hi@Chasak,

Thank you for contacting our community.

For your issue, it is recommended that you can refer to Manually create the unified format for OpenVPN profile(CyberGhost OpenVPN Server).

Recommended Solution
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#4
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Re:OpenVPN Client not working
2025-05-26 07:59:56

Hi,

this is what i did now to get it fixed, although this wasn't needed before updating my router a couple of days ago

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#5
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