P110m pairing failed
P110m just bought from Amazon. I can't add to Tapo app. It keeps saying pairing failed. It works with Apple home but this is no good as I bought it for energy monitoring.
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Refer to the troubleshooting suggestions here. What should I do if I fail to configure the Tapo Smart Plug?
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Refer to the troubleshooting suggestions here. What should I do if I fail to configure the Tapo Smart Plug?
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Hi, I'm running into a paring problem as well. My situation is like this.
1. The new plug can be found from the tapo app (without manually selecting which product). However, if I click paring the found device, it stuck there forever.
2. I can manually add the device by selecting which product to add. I can get to the very last stage (selecting icon in the tapo app), then it tuck there forever.
3. If I force to close the app and reopen it, the device doesn't appear in the app. The device does connect to the AP.
I got 4 plugs from Amazon, I only paired one successfully. The other 3 failed at various steps.
Thoughts?
Thanks,
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Please check the suggestions provided in the above article. If the problem persists, contact technical support for further assistance. Contact Technical Support
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