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Tapo devices going offline daily in Google Home - Daily relink is required to resolve

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Tapo devices going offline daily in Google Home - Daily relink is required to resolve

Tapo devices going offline daily in Google Home - Daily relink is required to resolve
Tapo devices going offline daily in Google Home - Daily relink is required to resolve
2025-06-02 00:24:26 - last edited 2025-06-06 03:34:41
Tags: #Device Connectivity #Tapo App Related #Google Assistant #Google Home
Model: Tapo P110   Tapo P100  
Hardware Version: V1
Firmware Version: 1.3.4

I have noticed a bug over the last 2 weeks where on a daily basis, my Tapo devices will appear offline in Google Home but are still active in the Tapo app.

 

I am running 5 Tapo devies in the app

 

2 x P110 smart power plugs

2 x P100 smart power plugs

1 x GU10 smart bulb

 

and I have also imported a Kasa smart plug into the Tapo app.

 

As stated above, on a daily basis when I call on Google Home to interact with any of these devices I will get a response that they are offline. I check the Google home app and yes they appear offline. I then look at the Tapo app and the devices are still online so there is something breaking the connection.

 

If I relink Tapo to Google Home, it finds all the devices again however this is a short term fix as the next day they revert back to being offline. I suspect the authentication key that Tapo provides to Google home has been set to expire after 24 hours.

 

As mentioned, I have no issue with my Kasa device and the app connects to Google Home and stays online.

 

I have tired uninsalling Tapo, clearing cache on Google home, restarting my phone and resinstalling Tapo but still the same issue.

 

Unfortunately, this is not an isolated incident as there is a reddit thread on this issue already

 

https://www.reddit.com/r/googlehome/comments/1kyczw7/tapo_devices_keep_going_offline_in_google_home/

 

I ask that TP-Link address this issue or I will be escalating with the ACCC (here in Australia) for a full refund on all my devices that I have purchased as works with Google Home is false advertising.

 

I await TP Links response

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#1
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1 Accepted Solution
Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve-Solution
2025-06-03 10:01:47 - last edited 2025-06-06 03:34:41

Hello everyone,

 

Thank you for bringing this matter to our attention. The reported issue has been resolved now.

 

For details and recovery method, please refer to the following:
1. Issue description: Tapo devices intermittently disconnected (showing offline) in Alexa/Google Home apps approximately every 24 hours. Temporarily resolved by relinking the Tapo skill.
2. Fix time: June 3rd, 01:30 AM PDT.
3. Recovery Steps: Relink (manually disconnect then reconnect) Tapo with Alexa or Google Home regardless of the current status. Whether your Tapo devices are online or offline in the Alexa/Google Home at the moment, simply relink Tapo again.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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#7
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30 Reply
Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve
2025-06-02 00:54:07

  @czech_boi 

Same here – exact same issue.

Tapo devices show as offline in Google Home daily, but work fine in the Tapo app.

I live in Germany, and if nothing is done about this soon, I will report it to our national consumer protection authority (Verbraucherzentrale), as this seems like misleading advertising.

TP-Link really needs to act.

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#2
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Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve
2025-06-02 08:33:00

  @sami-abl1 I have the same issue here with my 7 Tapo P100 but with Alexa.

it used to unlink by itself every 15 days as I kept a record when this happened.

i reset everything to no avail. I then deleted the Tapo app and Alexa app and now has make things worse. It unlinks itself every day now.

i am too so hacked off that I have 10 P100 smart plugs that I have to relink every single day. Not fit for purpose. Tapo get your finger out, the common denominator here is the Tapo app !

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#3
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Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve
2025-06-02 14:25:46
Just installed Tapo devices this week for my elderly parents, and having the same issue with their Alexa. Came here looking for solutions but so far nothing. Have tried disabling and re-enabling the skill and it hasn't helped. About ready to return these and look for an alternate brand.
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#4
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Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve
2025-06-02 20:04:22 - last edited 2025-06-02 20:05:08

Same here. I am using Tapo with Google home and need to reconnect every day. After some testing it seems to 'unlink' the two everytime after I leave the house, meaning going from local wifi to cellular with the cellphone where the app is installed on (I'm also using the googe home and away functions to trigger some Tapo automations). Hopefully this is resolved soon. 

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#5
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Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve
2025-06-02 23:19:38

  @czech_boi 

 

An update from me. I uninstalled Tapo and downgraded to a version that was released around the start of April. It is version number 3.10.240 for Adroid

 

Since downgrading, I am yet to have the app disconnect and have been checking it every four hours or so to ensure it is still connected in Google Home.

 

There has been 5 or 6 new versions of the app since this one so something has broken inbetween those releases.

 

I am not sure if this will work for everyone but so far for me this is promising

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#6
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Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve-Solution
2025-06-03 10:01:47 - last edited 2025-06-06 03:34:41

Hello everyone,

 

Thank you for bringing this matter to our attention. The reported issue has been resolved now.

 

For details and recovery method, please refer to the following:
1. Issue description: Tapo devices intermittently disconnected (showing offline) in Alexa/Google Home apps approximately every 24 hours. Temporarily resolved by relinking the Tapo skill.
2. Fix time: June 3rd, 01:30 AM PDT.
3. Recovery Steps: Relink (manually disconnect then reconnect) Tapo with Alexa or Google Home regardless of the current status. Whether your Tapo devices are online or offline in the Alexa/Google Home at the moment, simply relink Tapo again.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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#7
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Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve
2025-06-03 10:34:30

  @Wayne-TP 

 

Hi Wayne,

 

Thank you for the response. My devices were already online in Google Home so I have now relinked the Tapo app again while already connected as per your suggestion.

 

I will report back on if this fix works

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#8
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Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve
2025-06-03 10:35:35

  @czech_boi 

Confirming also that downgrading the app version did not work. they went offline again so now I am testing Wayne's suggestion 

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#9
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Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve
2025-06-03 13:45:14

  @czech_boi 

Same here – exact same issue.

Tapo devices show as offline in Google Home daily, but work fine in the Tapo app.

I live in Taiwan.

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#10
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Re:Tapo devices going offline daily in Google Home - Daily relink is required to resolve
2025-06-03 17:44:32

  @czech_boi 

 

Same here im running 4 plugs and 4 bulbs.

 

Super frustraiting that this is happening. Might aswell not even have any smart devices at this rate. Probably going to return all my tapo devices next week if i dont hear about any updates on this issue. 

 

 

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#11
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