I only receive notifications if I unlock my phone

I only receive notifications if I unlock my phone

13 Reply
Re: I only receive notifications if I unlock my phone
Sunday

  @Marek16 Exactly the same problem here, on two phones. When the screen is on notifications arrive immediately, when the screen is off nothing happens. Tried everything.

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#12
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Re: I only receive notifications if I unlock my phone
Yesterday

Marek16 wrote

  @Wayne-TP 

This didn't resolve my issue. I have no problem with notifications on my phone in general.
To summarize:
- Every notification does arrive (some of them arrive with some long delay).
- Battery optimization is turned off, power saving is turned off, Do Not Disturb mode is turned off.
- When an Android phone is idle (for example laying on my desk near me) Android turns on Doze mode. Doze mode is something that can't be turned off its Android feature.
- As far as I know Android notifications can have two priorities: normal, high. High-priority notifications arrive immediately even when Doze mode is on.
- Notifications from Smart Automation most likely arrive with normal priority, because they arrive with delay when Doze mode activates.
- Device Settings Page notifications most likely arrive with high priority, because they arrive immediately.

 

Could you please check what notification priority is used for Smart Automation? Maybe they have normal priority by design, even though I think they should have high priority.

  @Marek16 

 

What kind of Tapo devices do you have?

 

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#13
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Re: I only receive notifications if I unlock my phone
8 hours ago

m1m3r wrote

  @Marek16 Exactly the same problem here, on two phones. When the screen is on notifications arrive immediately, when the screen is off nothing happens. Tried everything.

  @m1m3r  Make sure to check your phone's system settings and enable the necessary permissions for the Tapo app, or remove it from any lists that might prevent timely notifications.

 

You can share more details of your case here, such as:

1. Model and system version of your phone.

2. Detailed description of the phenomenon.

3. Relevant settings you've checked.

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#14
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