cannot coonect cameras (TC41, TC60, TC70) to the H200 hub
Hello
Unfortunately I am not able to connect my cameras to the new hub. I've did all as instructed, but cameras simply do not see this hub at all.
Tapo app see hub itself. But cameras, do not see it as a wifi backup and storage device at all.
My cameras are: TC41, TC60, TC70 and they are in supported device list.
Hope someone will be able to help with this.
Kind regards
Jurijs
P.S. All connected under same network and to the same router. I've connected both Lan and WiFi. But nothing helps.
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What are the hardware and firmware versions of your cameras? This feature requires camera firmware support to function. For accurate compatibility information, please check the camera's firmware release. The dates listed in the compatibility list are for reference only.
To check product's firmware release history, visit TP-Link official website and navigate to the product's Support page > Firmware Release Note. TP-Link Download Center
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Hello
Tapo C500 V1.0 firmware 1.3.5 Build 250428 Rel.41828n (planning to change for TC41)
TC70 V3.0 firmware 1.4.2 Build 250313 Rel.40499n
TC41 V1.0 firmware 1.3.3 Build 250228 Rel.56467n
All cameras have last update. And I've checked hardware version and on compability list they are compatible.
But still cameras do not see the hub. And when I am trying to add them through the hub, they are not on the list there. Just few cameras and door bells.
Kind regards
Jurijs
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Make sure your router is getting a correct system time. Try to restart the hub, then the device time can be resynced.
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Hello Wayne
Again all sorted somehow by itself. But Anyway I did all as You sad before I wrote that post. All locales was correct as on the router same on all other devices. Only TP-link devices had incorrect time. Next day was all sorted. Unfortunately now I have problem in video recording. Video get's recorded by one picture in half or one second. So while I am watching video, looks like human or car teleporting. Do there is any way to sort this? As this do not looks like proper work of the hub. I've tried to turn off WiFi backup, but this did not helped at all.
Kind regards
Jurijs
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Can you share a video? You can upload videos to your personal cloud drive or video websites like YouTube, then send the video link here, or send to me directly through the private message.
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