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Tapo H100 hub becomes slow

Tapo H100 hub becomes slow

Tapo H100 hub becomes slow
Tapo H100 hub becomes slow
2025-07-30 19:30:11 - last edited 2025-07-31 09:47:53
Tags: #Smart Actions
Model: Tapo H100  
Hardware Version:
Firmware Version:

So I have twin Tapo hubs, one upstairs and one downstairs.

Upstairs Hub connected to 8 wall switches, 5 temperature sensors and 6 motion sensors.

Downstairs Hub connected to 6 wall switches, 2 temperature sensors and 1 motion sensor.
 

I have  to power cycle the hubs at least twice per day to keep everything running smoothly.

After a power cycle everything works well, and the sirens on the hubs activate immediately.

After several hours everything slows up, automations to the light switches become very slow, and the sirens will not sound.

I've  tried using Tapo smart activations, Alexa routines, and also Home Assistant Green automations.

 

A simple 'turn on light switch via a motion sensor seems the worst. Home Assistant was reporting 5 seconds to run a automation. After a power cycle that drops to less than 0.5 of a second.

 

Both Hubs are V1.2, trued full resets, tried swapping them around, replaced one hub with a new one, nothing seems to help except power cycles.

 

Help

 

 

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#1
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10 Reply
Re:Tapo H100 hub becomes slow
2025-07-31 10:11:11

  @Johndm 

 

Please check if your automation is being tagged with a Tapo icon, indicating it is a Local Smart automation. The local smart rule should have better response times compared to the cloud-based rules. *Local smart supports devices (hub-required device) connected to the same hub. If you add two sensors that are connected to different hubs in one rule, then the local smart cannot be created.

 

If your device meets the requirements for creating a local smart, but local smart is not created successfully, we have an optimized firmware for you to try, which may improve the situation. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Tapo H100 hub becomes slow
2025-07-31 13:45:17
Yes all automations that should support local control do have the tag symbols All the automations use the same hub, so none use a sensor connected to one hub with a switch connected to the other
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#3
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Re:Tapo H100 hub becomes slow
2025-08-01 07:32:01

  @Johndm 

 

Please check the signal strength of the hub and the sensor. If the connection is weak, follow the tips in this article to improve it. How to improve the connection stability of my Hub and its sub-devices

 

Besides the Tapo hubs, how many devices are connected to the same 2.4GHz Wi-Fi network?

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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Re:Tapo H100 hub becomes slow
2025-08-01 09:10:35 - last edited 2025-08-01 09:16:11

  @Wayne-TP 

Both upstairs and downstairs H100 hubs have a very strong signal to my router, -37rssi and -44rssi

All connected Tapo devices have excellent signal to the hubs, 3 green bars and weak interference.

 

This morning before a power cycle my downstairs hub took 8 seconds to command a Tapo s210 light switch.

After power cycling the hub the s210 switch responded instantly via automation, and Alexa voice commands.

 

My system as follows.

Full fibre 1 gig internet connection, solid stable connection.

TP Link AX5400 router downstairs with AX3000 upstairs as a mesh extension.

Ethernet connected TV, Apple TV, Sky TV, AV Receiver, Blu Ray player, Desktop PC, CCTV system.

Philips Hue hub with 35 Philips devices.

Hive central heating system 

TaHoma hub for blinds

10 Alexa Echo smart speakers connected to 5ghz Wi-Fi 

1 Laptop computer connected to 5ghz


Connected to 2.4ghz

Eufy vacuum cleaner x1

SwitchBot water leak sensors x4

Smartlife devices x5

Tapo lightbulbs x4

Tapo S210 switches x6

Tapo S220 switches x4

Tapo motion sensors x7

Tapo temperature and humidity sensors x7

Tapo plugs x25

Tapo Buttons x6

Tapo indoor cameras x4

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#5
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Re:Tapo H100 hub becomes slow
2025-08-04 04:05:38

  @Johndm 

 

Can you check what's the exact model of your router? The AX5400 or AX3000 should be the router wireless link speed, not the model.

 

The supported devices of each wireless band is limited on every router. Overload might cause a series of connectivity issues.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#6
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Re:Tapo H100 hub becomes slow
2025-08-04 09:31:23

  @Wayne-TP 

TP-Link Archer AX72 AX5400Mbps WiFi 6 Router

TP-Link RE700X WiFi 6 AX3000Mbps WiFi Extender

connected in mesh mode

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#7
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Re:Tapo H100 hub becomes slow
2025-08-06 02:34:49 - last edited 2025-08-07 09:17:42

  @Johndm 

 

The number of your 2.4GHz devices may have reached the maximum load that your router can support. We recommend turning off some 2.4GHz devices and switching the 2.4GHz channel to a less congested one, like 1, 6, or 11. *It's best to download a network analysis app to test the actual wireless environment situation around your home, to determine which channel is less crowded.

 

After making these adjustments, rerun the automation and check if similar issues persist.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#8
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Re:Tapo H100 hub becomes slow
2025-08-06 08:46:35 - last edited 2025-08-06 09:15:47

  @Wayne-TP 

i have used inssider to determine the best channel to use in conjunction with my zigbee network and neighbours to find the best cleanest channel on 2.4 ghz which in my case is Channel 1

The spec for my router says capable of 128 devices on 5ghz and 96 on 2.4ghz, do Ethernet devices count separately?

I can't really remove any 2.4ghz devices , so would I be better to buy a AXE5400?
Does this router have better overall capacity, and is the processor better?

 

Tether app is listing the following 

91 devices on 2,4ghz

23 devices on 5ghz

19 devices Ethernet wired

 

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#9
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Re:Tapo H100 hub becomes slow
2025-08-07 09:10:28

  @Johndm 

 

The data I found might be from an unupdated document. AX72 should be able to handle over 64 clients per wireless band. However, you do have a significant number of wireless devices, and we cannot dismiss the possibility that this may be contributing to the issue.

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#10
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Re:Tapo H100 hub becomes slow
2025-08-07 09:15:46 - last edited 2025-08-07 09:21:27

Further testing revealed as well as automations becoming slow, both my H100 hubs keep losing connection at random becoming unavailable and then reconnecting to my router. I can see this in Home Assistant. Obviously all my hub connected devices go offline when the hubs go offline Automations saved in the Tapo app smart automations seem to run properly.

Today I'm disabling the auto update on both my hubs just to see if that makes any difference to the unstable connections

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#11
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