Home Network Community > Wi-Fi Routers > Be550 new firmware 1.1.3 devices won't connect to wifi
< Wi-Fi Routers

Be550 new firmware 1.1.3 devices won't connect to wifi

12345

Be550 new firmware 1.1.3 devices won't connect to wifi

Be550 new firmware 1.1.3 devices won't connect to wifi
Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago - last edited 2 weeks ago
Tags: #Firmware Update #Network Connectivity #Access Point Mode
Model: Archer BE550  
Hardware Version: V1
Firmware Version: 1.1.3

Be550 new firmware 1.1.3 devices won't connect to wifi

  0      
 
  0      
 
#1
Options
2 Accepted Solutions
Re:Be550 new firmware 1.1.3 devices won't connect to wifi-Solution
2 weeks ago - last edited 2 weeks ago

  @Joseph-TP After updating to 1.1.3, I did a factory reset on the router. Seems to be working now on all frequencies (2G, 5G and 6G). I disabled Smart Connect to make sure that I can connect to all frequencies separately.

 

Just an FYI.

Recommended Solution
  0  
  0  
#18
Options
Re:Be550 new firmware 1.1.3 devices won't connect to wifi-Solution
a week ago - last edited a week ago

@microserfian ,@ChuckLox ,@Mtr77 ,@SmashedAtom .

Hi All,

Firmware 1.1.4 Build 20250813 rel.41793 has been released in most regions. You can check for updates in the firmware update interface or download the firmware from your region's TP-Link official website.

This firmware should fix the reported issues and has been verified by @TheHypnooToad ,@vlwwwwww ,@Maciej.

 

@ChuckLox ,

The firmware for the US region has not yet been released, but I believe it will be released soon. Please give us some time.heart
Thanks for your understanding.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
Recommended Solution
  1  
  1  
#38
Options
41 Reply
Re:Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago

  @TheHypnooToad I have the same problem. I ended up downloading the previous version from the website and installing it via the web interface with a cable to the be550

  0  
  0  
#2
Options
Re:Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago - last edited 3 weeks ago

  @TheHypnooToad The 1.1.3 firmware broke something in SmartConnect. If the network name is shared between frequencies, it keeps dropping and reconnecting to the network. Enabling only one frequency works around it, if you need wifi to download the previous firmware to roll back.

 

Actually, after trying some more stuff out, it looks like only the 5 GHz network is broken. You can give it its own network name, but devices can't properly connect to it.

  0  
  0  
#3
Options
Re:Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago

Hello All,

@TheHypnooToad ,

@vlwwwwww ,

@microserfian,
Are you using the BE550 in Access Point mode or Wireless Router mode? 

 

Please tell me the specific wireless clients. Is there any error message when you can't connect to the BE550's Wi-Fi?

For example, "connected but no internet" or "failed to connect"?

 

Before updating to version 1.1.3, the wireless connection was always stable,right?

 

@microserfian ,

'If the network name is shared between frequencies, it keeps dropping and reconnecting to the network.' Does this mean that as soon as you enable smart connect, the wireless connection becomes unstable? Are there any specific error messages?

Did you test 2.4Ghz, 5Ghz, and 6Ghz separately? So you confirm that there was an abnormality in the 5Ghz connection?

 

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
  0  
  0  
#4
Options
Re:Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago - last edited 3 weeks ago

Experienced some issues too. Apparently only the 2G network works properly. Reverted back to the previous version.

 

Running in AP mode connected via cable to a BE805 (my main router). When connecting to 5G, it can't obtain an IP address. Reverting back to the previous version fixed the problem.

  0  
  0  
#5
Options
Re:Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago

Hello @ChuckLox ,

Thank you for your feedback.

 

I'd like to confirm whether you've tried resetting your router after updating to version 1.1.3.
Of course, if you prefer not to test version 1.1.3 for the time being, we respect your decision.


We are actively working on a fix for this unexpected behavior with the new firmware.

Please feel free to contact us if you have any further details.


Thanks again!

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
  0  
  0  
#6
Options
Re:Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago
Let me try and find a time when I can do this. will let you know.
  1  
  1  
#7
Options
Re:Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago

  @Joseph-TP  rebooted the router but took power cord out for 60 secs, ethernet works properly but not one wireless device connected on my pixel 9 pro xl I forgot the WiFi and tried to connect fresh it says connection failed.

  0  
  0  
#8
Options
Re:Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago - last edited 3 weeks ago

  @Joseph-TP 

 

Does this mean that as soon as you enable smart connect, the wireless connection becomes unstable? Are there any specific error messages?

Did you test 2.4Ghz, 5Ghz, and 6Ghz separately? So you confirm that there was an abnormality in the 5Ghz connection?

 

I'm using mine in AP mode.

 

With SmartConnect enabled, any device that is 5GHz capable failed to connect. I tested manually from my Macbook Air M2, which would alternate between "Connected" and "Connecting", and when connected would give a message that it was using a self-assigned IP -- it didn't get anything from my DHCP server and used an APIPA 169.254.x.y address. Turning off SmartConnect and giving the 2.4 and 5 networks different names allowed the Mac to connect to the 2.4 network, but the 5 network had the same problems. The BE500 showed no devices conencted to the 5GHz network even though I know there are other devices that should be using it. I'm not sure about the 6 GHz network as I only have a couple of devices that use it so it wasn't a priority to test before rolling back the firmware.

  0  
  0  
#9
Options
Re:Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago - last edited 3 weeks ago

Hello@TheHypnooToad ,

Thanks for your reply.

 

Hard reset means that you need to press and hold the reset button until the LED blinks to reset the router to its factory default settings.

 

Alternatively, you can choose to downgrade back to 1.1.2 firmware like other users. And it will also return to normal.

We are working on a new firmware to fix this unexpected behavior.

 

Thank you for your support and cooperation.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
  0  
  0  
#10
Options
Re:Be550 new firmware 1.1.3 devices won't connect to wifi
3 weeks ago - last edited 3 weeks ago

Hi@microserfian,

Thanks for your detailed reply.

It seems that everything is back to normal now on your router. Please keep observing and using it. If you have any new feedback, please feel free to contact us.

Thank you so much.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
  0  
  0  
#11
Options
12345

Information

Helpful: 0

Views: 1904

Replies: 41

Tags

Firmware Update Network Connectivity Access Point Mode
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.