D235 reports H.264 via ONVIF but streams H.265

D235 reports H.264 via ONVIF but streams H.265

D235 reports H.264 via ONVIF but streams H.265
D235 reports H.264 via ONVIF but streams H.265
2025-08-12 20:16:31 - last edited 2025-08-29 11:50:29
Model: Tapo D235  
Hardware Version: V1
Firmware Version: 1.1.19

Hello.

 

I try to integrate D235 doorbell camera into Milestone Xprotect. 

It works if I use the Universal driver and manualy configure the RTSP stream with H.265 decoding.

 

But via ONVIF the camera reports to use H.264 encoding, while the actual encoding is H.265, so this does nog work.

Is this a bug in the firmware, or something I can fix?

I like to use ONVIF, to be able to see the events like motion detection in Milestone.

 

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#1
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1 Accepted Solution
Re:D235 reports H.264 via ONVIF but streams H.265-Solution
2025-08-13 07:09:26 - last edited 7 hours ago

For users who encounter a similar issue discussed in this thread, please reach out to our forum support team for further assistance. Send an email to support.forum@tp-link.com with the following information:

 

Subject: [Forum ID 837590] D235 reports H.264 via ONVIF but streams H.265

Forum Nickname: [User Provided]

Thread URL: https://community.tp-link.com/en/smart-home/forum/topic/837590

Model, Hardware & Firmware Version[User Provided]

Product Mac Address[User Provided]

Case Details:[User Provided]

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Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:D235 reports H.264 via ONVIF but streams H.265-Solution
2025-08-13 07:09:26 - last edited 7 hours ago

For users who encounter a similar issue discussed in this thread, please reach out to our forum support team for further assistance. Send an email to support.forum@tp-link.com with the following information:

 

Subject: [Forum ID 837590] D235 reports H.264 via ONVIF but streams H.265

Forum Nickname: [User Provided]

Thread URL: https://community.tp-link.com/en/smart-home/forum/topic/837590

Model, Hardware & Firmware Version[User Provided]

Product Mac Address[User Provided]

Case Details:[User Provided]

Other Relevant Information (Logs, Videos, Pictures, etc.)[User Provided]

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:D235 reports H.264 via ONVIF but streams H.265
2025-08-14 09:58:58 - last edited 2025-08-14 15:54:05

Yes. With this firmware video works in Milestrone.

I see that the ONVIF part is the same, it still reports H.264.

But the stream is changed from H.265 in the previous firmware to H.264 in this firmware. 

Therefore ONVIF metadata now matches with stream.

Thanks.

 

I did not test yet if events are connectly received.

And audio does not seem to not work.

I will check/test settings and try to get it working.

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#4
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Re:D235 reports H.264 via ONVIF but streams H.265
2025-08-17 20:29:00

I did some more testing. 

 

I did not get audio working in Milestone. 

Audio works in VLC. 

I see that the doorbell reports via ONVIF a bitrate of 16 kHz, while the actual bitrate in VLC shows as 8 kHZ.

But I am not sure that is the reason why audio is not working in Mieltsone. Because Milestone ONVIF driver seems to only support 8 kHZ audio; it did not use the 16 kHz as reported via ONVIF. 

 

I also did not get events like motion detection working in Milestone. 

So I did some debugging with PowerShell scripts. 

GetEventProperties returns the available event types: CellMotionDetector, IntrusionDetector, LineCrossDetector, PeopleDetector, TPSmartEventDetector.

Creating a PullPoint Subscription and Pulling messages seems to work, but then the PullMessagesResponse never shows any event. 

 

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#5
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Re:D235 reports H.264 via ONVIF but streams H.265
2025-08-21 11:05:03

  @Gerralt 

 

Tapo D235's audio bitrate is 16kHz. As the doorbell uses ONVIF Profile S, the available event types are those specified under this profile. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:D235 reports H.264 via ONVIF but streams H.265
2025-10-21 18:52:53 - last edited 2025-10-21 18:56:55

  @Wayne-TP is this the same reason my D225 high res stream also doesnt work? The specs indicate it should be h264 but the symptoms are identical and seem to be h265 but it thinks its h264. 
 

and I downloaded a video in the high res option and it comes through HEVC-- so h265? 

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#7
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Re:D235 reports H.264 via ONVIF but streams H.265
2025-10-27 11:35:08
Hi Wayne I sent you a private message with my D235 MAC address. Could I get the beta firmware too? Thank you.
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#8
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Re:D235 reports H.264 via ONVIF but streams H.265
Monday

  Hi @Wayne-TP, I'm also having the same issue. Could I please have the beta firmware? I've sent a private message with the MAC address. Thanks

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