Alarm Zone Settings

Alarm Zone Settings

Alarm Zone Settings
Alarm Zone Settings
2 weeks ago
Model: Tapo C310  
Hardware Version: V2
Firmware Version: 1.4.3

Hello,

 

I recently bought a TAPO camera and I have an issue with the alarm settings. Currently, the alarm is triggered by any motion in the whole field of view.

 

What I would like is the option to configure the alarm only for specific zones (like intrusion detection areas), the same way notifications can be set up. For example, I need recording to be triggered in a certain zone, but I don’t want the alarm to sound for that zone. At the same time, I would like to have another zone where both the alarm and recording are active.

 

Is there a way to set this up, or is it planned for a future update?

 

Thank you for your help.

 

Best regards,

Lukáš Janoušek

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#1
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3 Reply
Re:Alarm Zone Settings
2 weeks ago

  @janousek_luky 

Hi,
On the camera's Device Settings > Alarm page, please check if the Alarm Event Type option is available. If so, check if Intrusion Detection can be selected.
If you can select Intrusion Detection in the Alarm Event Type on the camera's Alarm page, the request to configure the camera to alarm only for specific zones can be achieved. On the camera's Detection feature, you can set the intrusion detection zones.
If the Intrusion Detection or Alarm Event Type option is not available, please describe why you want this feature for future evaluation.
Best Regards

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#2
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Re:Alarm Zone Settings
2 weeks ago

  @Solla-topee 

Hello,

 

Thank you for your reply.

 

On my camera, the Alarm Event Type option is not available. In the Alarm menu, I only see “Alarm” and then “Detection Alarm.” There I can only set when the alarm will sound (beep), but I cannot configure it to work with specific zones, or to react only on line crossing, intrusion into a defined area, or only on person detection.

 

I would like this feature because of the following use case:

– When people are just walking on the street or sidewalk, I still want the camera to record that motion, but I don’t want the alarm to sound.

– However, if someone enters my garden (the protected area), I would like the alarm to sound in addition to recording.

 

This would make the alarm much more useful in real-life scenarios.

 

I also have another suggestion: it would be great if Motion Detection and Person Detection could also be scheduled in the same way as Line Crossing Detection, Area Intrusion Detection, and Camera Tampering. Currently, Motion and Person Detection can only be enabled or disabled, but not scheduled. Having scheduling for all detection types would make the system much more flexible.

 

Thank you for considering these requests for future updates.

 

Best regards,

Lukáš Janoušek

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#3
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Re:Alarm Zone Settings
a week ago

  @janousek_luky 

Hi,
Thank you for your feedback and usage scenario information. I'll log your feature requests and forward them to the relevant team for evaluation.
Best Regards

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#4
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